What are the responsibilities and job description for the Logistics Associate, Export & Import (Bilingual in English & Korean - Norwood, NJ) position at Hiossen?
Key Responsibilities
Training provided for all responsibilities below.
Hiossen, established by its parent company Osstem in 2006 in Pennsylvania, USA, saw its evolution into Hiossen Implant by 2007 in NJ. Through innovative technology and a steadfast commitment to superior implant products, Hiossen has emerged as one of the leading global manufacturers of dental implants and equipment. Hiossen, Inc. and our global affiliates collectively have approximately 4,500 employees worldwide, operating in more than 40 countries and a sales distribution presence in more than 70 countries.
Training provided for all responsibilities below.
- Assist in preparing import/export and customs documents including Commercial Invoice, Packing List, Certificate of Origin, and related documentation
- Support coordination with forwarders and carriers (UPS/FedEx/DHL and freight forwarders) and help manage shipping schedules
- Respond to requests from overseas affiliates and HQ; proactively share shipment status updates
- Support customs clearance for inbound and outbound cargo; help resolve issues such as short/wrong shipments and returns
- Enter and maintain orders, inventory, and product data in the ERP system
- Learn Hiossen SOPs and grow toward independently owning import/export processes
- Fluent Korean (native level) and business-level English required — daily communication with Korea HQ/affiliates and U.S. operations
- Strong attention to detail and accuracy; reliable follow-through
- Basic Microsoft Office skills (Excel); willingness to learn ERP systems
- Eagerness to learn international logistics and trade operations
- Authorized to work in the U.S.
- Any exposure to logistics (internship, part-time, or work at a package-forwarding service or Korean-affiliated logistics company) preferred but not required
- Coursework or interest in trade, supply chain, or international business preferred
- A fast, courteous communicator who keeps counterparts updated before they have to ask
- Detail-oriented and accountable — takes ownership and follows through
- Puts customer and partner satisfaction first
- Growth-minded — asks questions, learns from feedback, and improves processes
- Base Salary: 55K-70K
- Medical, Dental & Vision Insurance coverage for you and your family
- Life Insurance & AD&D: Basic Life Insurance and AD&D, 100% company-sponsored
- Disability Insurance: Short-term and long-term disability, 100% company-sponsored
- 401(k) Plan: Company match up to 5% of salary
- Paid Time Off: 15 days in the first year (6 vacation 9 sick days), increasing to 20 days from the second year
- Birthday PTO: One paid day off on your birthday
- Paid Holidays: 11 paid holidays per year
Hiossen, established by its parent company Osstem in 2006 in Pennsylvania, USA, saw its evolution into Hiossen Implant by 2007 in NJ. Through innovative technology and a steadfast commitment to superior implant products, Hiossen has emerged as one of the leading global manufacturers of dental implants and equipment. Hiossen, Inc. and our global affiliates collectively have approximately 4,500 employees worldwide, operating in more than 40 countries and a sales distribution presence in more than 70 countries.