What are the responsibilities and job description for the Night Auditor position at Microtel Inn & Suites?
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes night audit and is the watch dog of the hotel from 11pm-7am . Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Process payments on reservations
Reconcile accounts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Cleaning of public areas as permitted
Setting up the breakfast buffet for guests
Other as directed by managment
Skills
Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
Experience with accounting and facilities management software and or Hotel software
Excellent math skills
An eye for detail
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight and by yourself Schedule is Tuesday-Saturday
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 32 per week
Work Location: In person
Salary : $15 - $16
