Front Desk Attendant/Night Auditor

*Job Summary* We are seeking a Front Desk Clerk/Night Auditor to join our team at a hotel. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and conducting night audit duties. *Responsibilities* - Greet guests and efficiently check them in and out - Handle guest inquiries and provide information about hotel services - Manage reservations and cancellations - Operate phone systems and assist with guest requests - Conduct night audit procedures to ensure accuracy in financial transactions - Maintain a clean and organized front desk area - Assist with guest relations and resolve any issues or complaints *Skills* - Experience in night audit procedures within a hotel setting - Proficiency in hospitality management practices - Strong customer service skills with a focus on guest satisfaction - Knowledge of front desk operations and procedures - Ability to communicate effectively with guests and team members - Multilingual abilities are a plus for interacting with diverse guests - Familiarity with phone systems and proper phone etiquette - Bilingual proficiency is an advantage for engaging with international guests

Job Types: Full-time, Part-time

Pay: $11.00 - $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Carrollton, OH 44615 (Required)

Ability to Relocate:

• Carrollton, OH 44615: Relocate before starting work (Required)

Work Location: In person

Benefits:

Salary : $11 - $12