What are the responsibilities and job description for the Business Office Support Coordinator position at Metro Vein Centers?
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.
We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.
We are seeking a Business Office Support Coordinator to support our back-end revenue cycle operations. This role focuses on sorting and opening all incoming mail, mailing paper claims, submitting medical records and appeals, tracking USPS deliveries, documenting account notes, and preparing remote deposits. This position supports the Senior RCM Manager and collaborates with backend RCM teams to ensure timely, accurate, and compliant support.
This is an in office role based out of West Bloomfield, MI, with 5 days on site required.
What You’ll Do
Full-time team members at Metro Vein Centers are eligible for:
Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.
A team united by purpose.
Our Values Guide Everything We Do
We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Legal & Compliance Notice
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.
With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.
We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.
We are seeking a Business Office Support Coordinator to support our back-end revenue cycle operations. This role focuses on sorting and opening all incoming mail, mailing paper claims, submitting medical records and appeals, tracking USPS deliveries, documenting account notes, and preparing remote deposits. This position supports the Senior RCM Manager and collaborates with backend RCM teams to ensure timely, accurate, and compliant support.
This is an in office role based out of West Bloomfield, MI, with 5 days on site required.
What You’ll Do
- Open, sort, and distribute all incoming mail.
- Scan and upload all paper EOB’s and prior Authorizations.
- Mail paper claims to payers in compliance with submission timelines.
- Send medical records with USPS tracking, while adding detailed account notes to reflect all records mailed and documentation provided.
- Prepare remote bank deposits, ensuring accuracy and compliance with cash handling procedures.
- Managing Payer website access for all RCM staff across all MVC clinics.
- Assist with clerical functions such as scanning, filing, and maintaining records.
- Support a high-volume RCM team while maintaining attention to detail and deadlines
- Minimum of five (5) years of progressive healthcare revenue cycle or facility billing office experience.
- Strong familiarity with insurance portals
- High attention to detail
- Comfort navigating Patient accounting systems.
- Strong communication and collaboration skills
- High school diploma or equivalent required.
Full-time team members at Metro Vein Centers are eligible for:
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term Disability Insurance
- Employee Assistance Program (EAP)
- Career Growth & Development Opportunities
- 90 day onsite training, Monday - Friday
- Hybrid in West Bloomfield, MI post training
- Monday-Friday: 8:30am-5:00pm
Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.
A team united by purpose.
Our Values Guide Everything We Do
- Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for.
- Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
- A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy.
- Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes.
- Commitment to Growth – We invest in our people, fostering advancement and professional development at every level.
We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Legal & Compliance Notice
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.
