Sales Support Coordinator

Sales Support Coordinator

Millennium is seeking a Sales Support Coordinator to step into the technology services industry ready to adapt, grow, and thrive.

This role is responsible for facilitating a wide range of inside sales-related duties that include:

• Assembling accurate and timely proposals for new software, hardware, and services that fully meet the customer’s needs and expectations.
• Managing the full lifecycle of orders from processing sales orders, generating purchase orders, tracking, receiving into inventory, and fulfillment.
• Driving back-office functions such as generating invoices, monthly reconciliations, and asset audits
• Being a team player who actively seeks to collaborate and close gaps needed to achieve service excellence and support process improvement through feedback and training initiatives.

This role will not require any cold calling.

Responsibilities:

• Maintain professional relationships with existing clients and create new opportunities with established accounts.
• Engage with sales and technical team members to support and prepare accurate proposals to existing clients and facilitate efficient order processing
• Manage daily activities of product fulfillment, renewals, pricing and quoting.
• Work with the sales and technical team to onboard and integrate new clients.
• Identify and resolve client related issues with a strong sense of urgency, while seeking opportunities to improve the client’s experience.

Requirements:

• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Navigate and manage vendor-related logistics.
• Computer competency pertaining to Microsoft Office Suite, including Microsoft Word and Excel
• Able to achieve a minimum of 50 WPM with 95% accuracy.
• Comfortable developing deep proficiency working with sales automations and other back-office platforms (CRM, ERP, PSA).