What are the responsibilities and job description for the HVAC Dispatcher position at Mechanical Systems & Service?
Position Overview:
We are looking for a reliable and motivated Dispatch to join our team. This entry-level role requires no prior experience and provides full training. The Dispatch Administrator will support the scheduling and coordination of drivers, deliveries, and service requests, ensuring operations run smoothly and efficiently.
This is an excellent opportunity for someone with strong organizational skills who is eager to learn and grow within the logistics and dispatch field.
Location: West Monroe, LA (office)
Type: Full time permanent employment with Full Benefits M-F 1st shift
Pay: Up to $18 an hour to start!
Key Responsibilities:
- Answer and respond to phone calls, emails, and dispatch requests in a timely manner.
- Assist the Dispatch Dept in scheduling and tracking drivers, vehicles, or service technicians based on daily needs.
- Maintain accurate records of routes, deliveries, and service logs.
- Input data into dispatch and scheduling software.
- Communicate effectively with drivers, customers, and management.
- Provide administrative support to the dispatch/operations team.
- Assist in resolving scheduling conflicts or delays.
- Perform other duties as assigned to support daily operations.
Qualifications:
- High school diploma or equivalent.
- No prior dispatch experience required training will be provided.
- Strong organizational and multitasking skills.
- Good communication skills (verbal and written).
- Ability to stay calm under pressure and problem-solve.
- Comfortable using computers, email, and basic office software.
- Reliable, punctual, and eager to learn.
- Must have a valid Drivers License with a reliable vehicle
Benefits:
- Medical
- Dental
- Vision
- 401K
- Vacation / PTO
- Upward mobility
- Training and Development
Please take a look at this video for more information on Crete United!
Build the future with MSS! A Crete United Company
MSS A Crete United Company is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
Salary : $18