What are the responsibilities and job description for the Data Entry Customer Service position at Mark Rink?
Department: Mark Rink
Location: Detroit, MI
Compensation: $17.00 - $22.00 / hour
Job Title: Data Entry Customer Service
Location: Detroit, MI
Job Type: Full-time
Job Summary: We are seeking a detail-oriented and dedicated Data Entry Customer Service professional to join our dynamic team. In this role, you will be responsible for accurately inputting data while simultaneously providing exceptional customer service to our clients. You will serve as a critical point of contact, assisting customers with their inquiries and ensuring their data is captured correctly in our systems.
Key Responsibilities
- Accurately input and update customer data in the database.
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Resolve customer issues efficiently while maintaining a positive attitude.
- Ensure data integrity and address any discrepancies in customer records.
- Assist in generating reports and maintaining documentation related to customer interactions.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Proven experience in data entry or customer service roles.
- Strong attention to detail and accuracy in data management.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and data management software.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement
Salary : $17 - $22
