What are the responsibilities and job description for the Muscle Shoals - Asset Recovery Coordinator - Full Time position at Long-Lewis Automotive Group?
Job Details
Description
Asset Recovery Coordinator (Team Lead)
This position plays a direct role in maximizing redemptions, supporting collectors, and ensuring recovery operations run efficiently from start to finish.
What You’ll Do...
This position is based in a professional office environment within a dealership or finance company setting. It may involve sitting for extended periods and frequent interaction with customers and vendors over the phone.
Description
Asset Recovery Coordinator (Team Lead)
This position plays a direct role in maximizing redemptions, supporting collectors, and ensuring recovery operations run efficiently from start to finish.
What You’ll Do...
- Own and drive the redemption process from start to finish
- Track, follow up, and push accounts toward resolution
- Ensure no redemption opportunities are missed
- Manage RDN assignments and coordinate repossessions as needed
- Maintain accurate and audit-ready repo and redemption logs
- Coordinate transportation of recovered assets when necessary
- Act as the operational link between collectors and repo vendors
- Work across multiple Excel spreadsheets and systems with precision
- Step in for collectors when needed:
- Handle inbound calls
- Take payments
- Manage day-to-day account activity
- Use a strong investigative approach to:
- Help locate hard-to-find vehicles
- Identify new recovery or redemption opportunities
- Coach collectors on difficult or stalled accounts
- Inventory incoming vehicles on the lot, including:
- Verifying vehicle condition and documentation
- Logging units accurately into tracking systems
- Spending time outdoors as vehicles arrive and are processed
- Proven experience in collections is strongly preferred
- Strong Excel skills (multi-sheet tracking and organization is required)
- Highly detail-oriented with the ability to manage multiple moving parts
- Strong sense of urgency and follow-through
- Critical thinker with an investigative mindset
- Comfortable taking ownership and making decisions
- Ability to support and guide team members when needed
- Willingness to work both in-office and outdoors as needed
- Experience with repossessions, redemptions, or RDN is a plus
This position is based in a professional office environment within a dealership or finance company setting. It may involve sitting for extended periods and frequent interaction with customers and vendors over the phone.