What are the responsibilities and job description for the Alabaster - Parts Department Counterperson - Full Time position at Long-Lewis Auto Group?
Long-Lewis of Alabaster is looking for a knowledgeable and customer-oriented Parts Counter Salesperson to join our team. In this role, you will leverage your expertise in automotive parts and accessories to assist customers both in person and over the phone. You will be responsible for locating parts from our inventory and external sources, ensuring that customers receive the right products promptly.
Key Responsibilities:
- Provide exceptional customer service by accurately answering questions and fulfilling customer needs regarding automotive parts and accessories.
- Locate parts within our inventory or from external sources (vendors, online platforms, other dealerships) and coordinate delivery or customer pick-up.
- Maintain an organized parts counter and ensure inventory is accurately tracked and managed.
- Utilize computer systems for order processing, inventory management, and customer interactions.
- Participate in ongoing training to stay current on automotive parts and service offerings.
Qualifications:
- High school diploma or GED.
- Minimum of 2 years of experience in automotive parts sales, with a preference for experience in a Ford dealership.
- Strong customer service and organizational skills.
- Excellent communication and interpersonal skills.
- Proficient in phone etiquette and basic computer skills, with the ability to complete online training programs.
- A pleasant and courteous personality.
Benefits:
- Competitive salary and commission structure.
- Opportunities for professional development and training.
- A supportive team environment.
If you have a passion for automotive parts and a commitment to customer service, we invite you to apply for the Parts Counter Salesperson position at Long-Lewis of Alabaster!
Experience
Required- 1 year(s): Dealership experience
- Working knowledge of Ford parts, components, and terminology.
- 2 year(s): Automotive Parts & Accessories Sales experience preferred.
Licenses & Certifications
Required- DRIVER'S LICENSE
Behaviors
Preferred- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Financial: Inspired to perform well by monetary reimbursement
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.