Human Resources Generalist

Work Location: Jackson, MI, on-site required (hybrid option available after training period)

General Summary

Under the direction and guidance of Assistant Director, People & Culture, the Human Resources Generalist is responsible for performing human resources-related duties on a professional level and works closely with senior People & Culture management to carry out responsibilities in the following areas:  Maintain the Human Resources Information System (HRIS), total compensation administration; employee relations; recruitment, talent acquisition, training, credentialing, inclusion and belonging; and employment law compliance for the organization. The Human Resources Generalist will promote and advance a workplace environment that is warm, inviting, professional and service-oriented consistent with LifeWays’ mission and strategic objectives.

Essential Functions

• Talent Acquisition & Recruiting

  ·         Develops and implements effective recruiting strategies and tools.

  ·         Creates and maintains job postings, interview materials, and assessments.

  ·         Coordinates and supports the interview and selection process, including screenings and scheduling.

  ·         Represents LifeWays at job fairs, recruiting events, and community outreach activities.

  ·         Utilizes ATS, job boards, social media, and networking platforms to attract qualified candidates.

  ·         Conducts reference checks and manages pre-employment screening requirements.

  ·         Communicates with applicants throughout the hiring process, including offers and start dates.

  ·         Ensures timely HRIS entry for new hires and maintains recruiting and hiring metrics.

  ·         Evaluates candidate qualifications and recommends equitable pay placement.

  Training & Credentialing

  ·         Administers the Relias learning management system.

  ·         Coordinates, tracks, and monitors employee training and compliance requirements.

  ·         Facilitates New Employee Orientation and conducts trainings as assigned.

  ·         Ensures timely credentialing and re-credentialing in accordance with regulatory standards.

  ·         Serves on the Credentialing Committee.

  ·         Manages the Michigan New Jobs Training Program (MNJTP), including required reporting.

  HR Administration & Compliance

  ·         Maintains employee personnel files, HRIS data integrity, and compliance documentation.

  ·         Verifies I-9 documentation and supports HR reporting needs.

  ·         Assists with employee relations matters, including informal stay interviews.

  ·         Ensures compliance with federal, state, and local employment laws.

  ·         Supports CARF and MDHHS compliance efforts and audit preparation.

  ·         Maintains recruiting, training, credentialing, and turnover data.

  ·         Completes meeting minutes on a rotational basis.

  Organizational Support

  ·         Creates an environment that supports inclusion and belonging

  ·         Communicates staffing announcements, including hires, transfers, and departures.

  ·         Participates in Quality Improvement activities, as assigned.

  ·         Maintains regular and predictable attendance.

  Other duties as assigned, as trained and qualified to do

NOTE:  The lists of essential and additional functions are not exhaustive.  They may be supplemented as necessary from time to time.

Job Specifications (Knowledge, Skills, and Abilities)

• • Possesses high ethical standards, trustworthy, a person of integrity.
  • Well-organized and self-directed, with the ability to manage time in a flexible and efficient manner to meet deadlines and accomplish work in order or priority with attention to detail and accuracy.
  • Appropriate professional image; able to maintain composure and effectiveness under pressure and in changing conditions; able to accept feedback as it relates to job performance and responsibilities.
  • Must possess good judgment and problem solving, with ability to identify, analyze, and resolve problems in a timely manner with an ability to learn new duties; adjusts to new situations within a reasonable amount of time.
  • Excellent interpersonal skills to handle sensitive and confidential situations.
  • Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization.
  • Knowledge of federal, state, and local laws and regulations as it relates to human resources.
  • Understands Policy and Procedure development process and significance in organizational compliance.

  ·         Ability to use Time Management/Payroll software.

  ·         Ability to use HRIS and benefits management software.

  • Knowledge of compensation and benefit administration.
  • Ability to resolve employee issues.
  • Demonstrates excellent customer service with interpersonal, verbal, and written communication skills in a non-judgmental and friendly demeanor with the diverse populations served by LifeWays, which may include consumers who display challenging behaviors.

  ·         Excellent time management skills in a setting with potential frequent interruptions; ability to coordinate multiple concurrent projects and perform tasks in an organized and timely manner, with attention to detail.

  ·         Professional in appearance and demeanor, telephone, and interpersonal communications.

  • Establish and maintains professional working relationships with consumers, staff, providers, and community partners.

  ·         Proficiency/Intermediate-to-advanced knowledge of Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook); and internet applications. Ability to navigate LifeWays Intranet.

  ·         Experienced using office equipment, including but not limited to cellular telephone; desktop VoIP telephone/voicemail; copier/fax machine/scanner/printer; computer; and calculator.

  ·         Health Insurance Portability and Accountability Act (HIPAA) and other confidentiality regulations compliance required.

Required Education/Certification/Licensure

·         Bachelor’s degree in Human Resources/Business and three to five years of HR experience, or a master’s degree in HR management and two years’ experience in the HR field, or seven years of experience in the HR field, or similar combination of educations and experience.

Preferred Education/Certification/Licensure

·         Masters’ degree in Human Resources or related field

·         PHR/SPHR or SHRM-CP/SCP certifications

·         Specialized Human Resources Certifications (preapproved by CHRO, limited to 1 per 18-month period), including but not limited to Talent Acquisition Management, Certified Benefits Specialist, Total Compensation Certification, People Analytics Specialty Credential, and/or Talent Development Specialty Credential

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  The job description will be reviewed periodically as duties and responsibilities change with business necessity.

Salary : $63,118 - $73,197