What are the responsibilities and job description for the Membership Coordinator position at LHH?
Membership Coordinator
Location: Washington, DC (Hybrid)
Assignment Type: Temporary
About the Role
Our nonprofit client is seeking a Membership Coordinator to provide temporary support to their membership and engagement team. This role plays a key part in ensuring a positive experience for members by supporting day‑to‑day coordination, communications, and administrative processes. The ideal candidate is organized, service‑oriented, and comfortable balancing multiple priorities in a mission‑driven environment.
Key Responsibilities
- Serve as a primary point of contact for member inquiries via email and phone, ensuring timely and professional responses
- Support membership lifecycle activities, including onboarding, renewals, and updates
- Manage and maintain the membership database, ensuring accurate, up‑to‑date records and documentation
- Run basic reports and support data clean‑up efforts related to membership records
- Assist with membership communications, including announcements, updates, and event outreach
- Coordinate logistics and administrative support for member meetings, events, or virtual sessions
- Collaborate with internal teams to ensure consistent, high‑quality member engagement
- Provide general administrative and project support as needed
Qualifications
- Bachelor’s Degree preferred
- Internship or prior experience in a nonprofit, association, or member‑based organization preferred
- Hands‑on experience with membership databases or CRM systems required
- Salesforce experience strongly preferred
- Strong organizational skills with excellent attention to detail
- Clear and professional written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines in a fast‑paced environment
- Proficiency with Microsoft Office and comfort learning new systems
- Reliable, adaptable, and team‑oriented mindset
If you’re interested in contributing to a mission‑driven organization and supporting member engagement, we’d love to hear from you—apply today.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Salary : $22 - $24