Commercial Property Manager

LHH is seeking an experienced Property Manager to oversee the daily operations, financial performance, and overall condition of a high-quality Class A commercial property in Charlotte, NC. This individual will serve as the primary on-site representative, ensuring a professional environment, strong tenant relationships, and efficient property performance. The ideal candidate is highly organized, solutions-oriented, and comfortable managing multiple priorities in a fast-paced setting while maintaining a strong customer-focused mindset. This position is fully onsite in Charlotte, NC Monday - Friday.

Responsibilities:

Operations & Tenant Experience

• Manage day-to-day property operations, ensuring a well-maintained, safe, and visually appealing environment
• Coordinate tenant move-ins, move-outs, and space modifications, including oversight of smaller construction projects as needed
• Build and maintain strong tenant relationships, addressing needs promptly while balancing business priorities
• Partner with internal teams and leadership to support leasing, marketing, and property initiatives
• Monitor property conditions through regular inspections, identifying maintenance needs, safety concerns, and opportunities for improvement
• Collaborate with parking and other service teams to enhance the overall tenant and visitor experience

Compliance & Vendor Management

• Ensure adherence to all applicable regulations and maintain accurate records and required reporting
• Manage third-party service providers (e.g., janitorial, landscaping, security), including contract oversight, performance management, and cost control
• Lead bid processes to ensure competitive pricing and high-quality service delivery
• Stay informed on evolving safety, environmental, and operational regulations impacting building systems

Maintenance & Building Systems

• Partner with engineering teams to oversee preventative maintenance programs, building systems, and life safety protocols
• Support initiatives related to energy management and sustainability efforts
• Conduct safety meetings and promote compliance with all health and safety standards

Lease Administration

• Oversee lease compliance by tracking key terms such as rent schedules, escalations, renewals, and expirations
• Ensure both landlord and tenant obligations are executed accurately and on time
• Assist with lease documentation updates and amendments as needed

Financial Management

• Review financial reports regularly to monitor performance and identify variances
• Collaborate with accounting partners to deliver accurate monthly, quarterly, and annual reporting
• Develop and manage operating budgets, including forecasting and expense control
• Oversee reconciliations, tenant billings, and utility tracking for accurate cost recovery

Qualifications:

• 5 years of experience managing Class A commercial properties, preferably within a multi-tenant office environment
• Experience supporting tenant improvements or construction-related projects is a plus
• High school diploma or equivalent required; bachelor’s degree preferred
• Proficiency in Microsoft Office, particularly Excel and reporting tools
• Experience working with property management or accounting systems is highly preferred
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Analytical mindset with experience reviewing financial data, budgets, and forecasts
• Excellent communication skills with the ability to interact effectively across all levels
• High level of professionalism, integrity, and accountability
• Responsive and adaptable, with a sense of urgency in addressing property needs and challenges
• Professional certifications in property management (e.g., industry designations) are a plus