What are the responsibilities and job description for the Benefits Manager position at LHH?
The Benefits Manager oversees company-wide health, welfare, leave, and wellbeing programs. This role ensures benefits are compliant, well-managed, and consistently delivered across all business units. The position works closely with vendors, internal teams, and leadership to manage day-to-day operations, regulatory requirements, and employee communications.
Key Responsibilities
- Manage compliance for all health and welfare programs, including ACA, HIPAA, Form 5500, Mental Health Parity, RxDC, and related filings.
- Lead implementation of new laws and regulations impacting benefits.
- Maintain documentation, internal controls, and audit readiness.
- Respond to internal and external audits.
- Oversee life, AD&D, disability, FMLA, state leave programs, voluntary benefits, and wellbeing vendors.
- Ensure programs are administered according to plan documents, contracts, and legal requirements.
- Lead benefit implementations, vendor transitions, and program enhancements.
- Review utilization, costs, and service performance to identify improvements.
- Act as an escalation point for complex employee, vendor, or business unit issues.
- Serve as the primary contact for benefits, leave, and wellbeing vendors.
- Monitor service levels, performance metrics, and contractual compliance.
- Lead vendor governance meetings and performance reviews.
- Identify risks, resolve issues, and support RFPs as needed.
- Lead enterprise benefits communications, including annual enrollment.
- Partner with vendors and business units to ensure clear, accurate, and consistent messaging.
- Review communications for regulatory accuracy and clarity.
- Track engagement and adjust communication strategies as needed.
- Prepare updates and presentations for leadership.
Qualifications
- Bachelor’s degree or equivalent experience.
- 6 years of experience in benefits administration.
- Strong knowledge of federal and state health and welfare regulations.
- Experience managing third-party vendors.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical, organizational, and communication skills.
- Proficiency in Microsoft Office.
- Benefits certification (CEBS, SHRM, PHR/SPHR) preferred.
Equal Opportunity Employer/Veterans/Disabled
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