Accounts Receivable

Accounts Receivable & Collections Specialist

Location : Hybrid in Chicago, IL 60606
Compensation : $26-$29 per hour

Role Overview

This position plays a key role in ensuring the accuracy, timeliness, and recoverability of company revenue. The Accounting Specialist partners closely with customers and internal teams to manage receivables, resolve payment issues, and maintain reliable financial records. Success in this role requires strong attention to detail, sound judgment, and the ability to balance analytical work with professional customer communication.

The individual in this role is expected to actively support a collaborative team environment and demonstrate integrity, accountability, and a commitment to continuous improvement in daily work.

Key Responsibilities

• Ensure incoming payments are accurately recorded by assisting with daily cash and credit card reconciliation activities
• Track customer account balances and proactively support collection efforts for past-due invoices
• Serve as a primary point of contact for customers regarding billing questions, payment discrepancies, and account status
• Partner with internal departments to investigate and resolve invoicing errors, payment mismatches, or account disputes
• Prepare and compile periodic accounts receivable reporting, including aging summaries across multiple business units
• Maintain and manage customer-facing AR portals, responding to access or billing-related inquiries
• Review new customer credit documentation for completeness and perform preliminary credit assessments
• Provide operational coverage for other accounts receivable functions such as invoicing and payment posting when needed
• Support process improvements aimed at increasing efficiency, accuracy, and customer satisfaction within the AR function

Skills and Capabilities

• Clear and professional written and verbal communication skills
• Strong numerical accuracy and attention to detail when working with financial data
• Confidence and discretion when interacting with customers regarding sensitive financial matters
• Solid foundational knowledge of accounting and accounts receivable practices
• Self-directed work style with a proactive mindset toward problem-solving and improvement
• Ability to manage competing priorities and deadlines in a fast-moving environment

Qualifications

• Associate degree in accounting, finance, or a related field, or equivalent practical experience
• Prior experience in accounts receivable, billing, collections, or a related accounting role
• Proficiency with Microsoft Excel, Word, and Outlook
• Experience working with ERP or accounting systems

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Pay Details: $26.00 to $29.00 per hour

Search managed by: Jennifer Kizorek

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.