What are the responsibilities and job description for the L3 Support Tech Deskside position at Kaygen, Inc.?
Only Local candidate to Huntsville, AL
What we’re looking for
- In this role, you will be responsible for supporting enterprise wide automation efforts for internal logistics processes and materials movement within complex manufacturing environments.
- This will include the R&D and evaluation of different robotics technologies and building standard process for implementation. Owning, maintaining and providing integration of AMR/AGV/VGV products to a 3rd party Fleet Management system and connecting into existing IT infrastructure.
- Establishing communication between COTS products and internal systems. This role touches on architecture design, providing best practices, and in some instances being able to troubleshoot and diagnose problems with robot deployments both at the networking and infrastructure layers.
- Strong understanding of operating systems (windows and Linux, application software and development and support process, and end user devices support.
- Proficient understanding of the OSI layer, TCP/IP protocols and their use-cases.
- Network administration.
- Familiarity with cloud computing.
- Problem-solving skills.
- Analytical skills.
- Customer service experience.
- Excellent communication skills, written and verbal
Salary : $35 - $44