Multi-location General Manager - Commercial Landscape

Job Title: Multi-Location General Manager
Overview:
A leading company in the commercial landscape maintenance sector is seeking a hands-on Multi-Location General Manager to oversee its operations in the Northern Virginia / DC market.

This critical leadership position is responsible for managing the integration of two existing branches and ensuring high standards of service, performance, and company culture. The ideal candidate will be an experienced leader who thrives in a people-first environment and is excited to lead a legacy business through a successful ownership transition. The role offers a unique opportunity to drive growth, elevate the team, and deliver exceptional customer experiences.

The Role:

As the Multi-Location General Manager, you will be responsible for setting the strategic and operational direction of the business, overseeing day-to-day operations, managing staff, and ensuring customer satisfaction.

You will lead the integration efforts post-acquisition while maintaining the existing team culture and driving performance across multiple branches.

This role includes managing budgets, performance metrics, staffing, and resolving any operational challenges as they arise. You will report to the Regional Director.

Responsibilities:

• Operational Leadership:
  Oversee day-to-day operations of multiple locations, ensuring operational excellence, safety, and customer satisfaction. Manage and optimize service delivery and productivity across the branches.
  
  

• Team Development:
  Lead and mentor branch managers and frontline staff, fostering a culture of accountability and high performance. Conduct performance reviews, provide coaching, and ensure continuous team development.
  
  

• Customer Focus:
  Ensure customers receive high-quality service and that expectations are consistently met or exceeded. Foster strong customer relationships and address any issues promptly.
  
  

• P&L Ownership:
  Manage branch-level budgets, monitor financial performance, and ensure operational efficiency. Drive profitability while maintaining high service standards.

• Integration & Change Management:
  Lead the post-acquisition integration process, aligning new branches with corporate systems, values, and culture. Ensure a smooth transition while retaining core business strengths.

• Strategic Execution:
  Drive cross-functional initiatives focused on growth, operational improvements, and the adoption of new technologies. Ensure alignment with corporate goals and support long-term success.

Requirements:

• Proven experience leading multi-location operations, preferably in the service or route-based industries (such as commercial landscaping).

• A player-coach leader who can balance operational oversight with hands-on involvement and team building.

• Strong financial acumen, with a track record of driving profitability and operational improvements.

• Excellent communication skills, with the ability to align teams around shared goals and values.

• Comfortable navigating change and leading teams through periods of transition.

• A strong culture builder who leads with integrity and inspires excellence.
  
  

Income Expectations:

• Base Salary: $120,000 – $150,000 (Depending on experience and scale of operations managed)

• Performance Bonus/Incentive Comp: 30% of base (based on EBITDA, revenue growth, customer retention, integration, and team development KPIs)

• Equity Options/Long-Term Incentive: Potential based on performance and experience

Benefits:

• Opportunity to lead a respected regional brand through a pivotal transition and growth phase.

• Supported by a well-capitalized, growth-oriented company committed to people-first leadership.

• Ability to make an immediate impact both in team development and business performance.

• Company vehicle

• 401(k) with 4% match

• Comprehensive benefits package

• Paid Time Off (PTO) and 7 company-paid holidays

• Career growth and development opportunities