Technical Plumbing Trainer

Description

Position Mission

To elevate the skills, safety, and professionalism of the plumbing team through hands-on training, field mentorship, and alignment with operational and code standards.

Overview

IHS is hiring a Plumbing Technical Trainer to lead training and development for residential plumbing technicians and apprentices. In this role, you will design and deliver technical instruction, support field training, and help create a culture of learning and craftsmanship. From onboarding new apprentices to coaching licensed plumbers, your work will ensure our team delivers consistent, code-compliant, and high-quality service.

This role is ideal for a licensed plumber with strong technical experience, leadership ability, and a passion for teaching and team development.

Key Responsibilities

• Lead hands-on training for plumbing service and install technicians, including apprentices and experienced team members
• Facilitate onboarding programs that cover safety, tools, systems, procedures, and company standards
• Instruct on plumbing code, best practices, and technical troubleshooting for residential systems
• Support technician development through ride-alongs, field coaching, and skill assessments
• Maintain and update training labs, classrooms, and equipment for hands-on instruction
• Partner with operations to identify skill gaps and develop targeted training programs
• Prepare and support team members for licensing, certifications, and continuing education
• Reinforce customer service and communication expectations during technical instruction
• Track training participation, skill growth, and program effectiveness over time
• Stay current with changes in plumbing codes, materials, tools, and industry trends
  
  

Requirements

• 5 years of hands-on residential plumbing experience
• Current Journeyman or Master Plumber license required
• Prior leadership, training, or mentoring experience preferred
• Strong knowledge of plumbing code, system installation, and diagnostics
• Comfortable leading both classroom and hands-on instruction
• Experience with ServiceTitan or similar systems a plus
• Excellent verbal and written communication skills
• Ability to travel between training facilities and job sites as needed
• Must pass background check and drug screening
  
  

Why you should work with us: One Team. Relentless Standards. Results That Matter. At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.

We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Benefits That Support The Whole You

• Paid medical for employees, with affordable family options
• Vision and dental plans with low premiums
• HSA and copay plan choices
• 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
• PTO and 6 paid holidays
  
  

Intermountain Home Services is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.