What are the responsibilities and job description for the Lead Electrician position at Intermountain Home Services?
Description:
Position Mission:
To lead, support, and grow the electrical service department by ensuring top-tier customer experiences, safe and code-compliant work, and high-performing field teams.
Overview:
Diamond Heating, Cooling, Plumbing & Electrical is seeking an experienced Electrical Journeyman or Master to lead the daily operations of our residential electrical service division.
You’ll serve as a mentor and resource to your team, help resolve technical and customer-facing challenges, and coordinate closely with dispatch, sales, and warehouse teams to ensure efficient service delivery.
Key Responsibilities:
One Team. Relentless Standards. Results That Matter.
At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.
We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.
Benefits That Support The Whole You
Requirements:
Qualifications
One Team. Relentless Standards. Results That Matter.
At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.
Position Mission:
To lead, support, and grow the electrical service department by ensuring top-tier customer experiences, safe and code-compliant work, and high-performing field teams.
Overview:
Diamond Heating, Cooling, Plumbing & Electrical is seeking an experienced Electrical Journeyman or Master to lead the daily operations of our residential electrical service division.
You’ll serve as a mentor and resource to your team, help resolve technical and customer-facing challenges, and coordinate closely with dispatch, sales, and warehouse teams to ensure efficient service delivery.
Key Responsibilities:
- Lead,support, and develop a team of residential service electricians and apprentices
- Oversee daily scheduling, performance, and job completion
- Conduct jobsite visits, provide hands-on technical guidance, and ensure code compliance
- Resolve escalated customer concerns and ensure a positive service experience
- Monitor departmental KPIs (revenue, ticket averages, job completion rates, callbacks, etc.)
- Support technician training, licensing, safety practices, and growth
- Coordinate with dispatch, sales, and warehouse for job prep, follow-up, and execution
- Ensure accurate documentation, invoicing, and compliance with local regulations
- Foster a team culture rooted in safety, professionalism, and accountability
One Team. Relentless Standards. Results That Matter.
At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.
We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.
Benefits That Support The Whole You
- Paid medical for employees, with affordable family options
- Vision and dental plans with low premiums
- HSA and copay plan choices
- 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
- PTO and 6 paid holidays
Requirements:
Qualifications
- 5 years of experience as a licensed electrician (residential focus preferred)
- Journeyman or Master Electrician license required (state-specific)
- Prior experience in a leadership or field management role
- Excellent communication and team development skills
- Working knowledge of the NEC and local code requirements
- Proficient with job tracking software, service platforms, and mobile tools
- Valid driver’s license with clean driving record
- Must pass background check and drug screening
One Team. Relentless Standards. Results That Matter.
At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.