Inventory Control Clerk/Customer Service/Administrative

Role: Inventory Control Clerk - A Location: North Chicago, IL - 60064 Duration: 12 Months Shift: 11AM to 7.30PMBrief synopsis – the works will support inventory control and order processing • Audit inventory on DFCS/SAP/ADMS to keep systems in balance, investigate inventory discrepancies during daily order processing. • Process rejected, expired and short dated products, support Quality and Manufacturing with material being destroyed, reworked or quarantined. • Resolve orders on hold for inventory status. Cancel orders as requested. Monitor system errors logs on DFCS, ADMS, and SAP. • Resolve problems identified and/or notify appropriate personnel as needed. • Compile analyze and report various key indicators for Distribution operations. Assist in training activities of employees. Ability to function at multiple sites. Top 5 skills/requirements HM would like to see in a resume: • Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. • Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information. • Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality. • Can organize and handle calls with speed and accuracy. • Can work with complex computer applications and resource materials. • Can use multiple operating environments (Windows, DOS, Mainframe). • Must have proven skills in the following PC software products Lotus Notes, Excel, MS • Responsible for implementing and maintaining the effectiveness of the quality system. • Manage customer order queue from affiliates and direct customers, release deliveries to meet shipping expectations. • Support Distribution and Receiving during peak demand • Able to work in cold storage/freezer at -20˚ C or colder • The ability to work overtime as necessary is required. skillset previous person had: • Good written and oral communication skills. • Good interpersonal skills as well as the ability to analyze and problem solve to resolve floor issues in a timely manner. • Must be able to handle multiple tasks and work under pressure. • Good working knowledge of quality systems and metrics. • Must be able to read and understand English, perform math calculations, interpret data from tracking and trending metrics analysis. • Knowledge of warehousing/shipping transportation/logistics/planning needed to understand workflows, critical needs and to provide adequate direction to floor personnel.

Salary : $16 - $20