What are the responsibilities and job description for the Retiree Advocate position at Insight Global?
Job Type: Full-Time Permanent
Work Schedule:
- October–March (Busy Season): 5 days per week onsite
- April–September: Hybrid schedule with 3 days onsite and 2 days remote per week
Pay Rate: $21.50 USD/hour
Required Skills & Experience
1 Year of Customer Service Experience
High School Diploma or Equivalent
Strong and patient communicator who is able to empathize with customers
Nice to Have Skills & Experience
Life and Health License
Healthcare advocate or specialist experience
AHIP Training and Certificate
Job Description
Insight Global is hiring for Retiree Advocates to join a client leading in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. You’ll work alongside colleagues who are experts in the group retiree healthcare market, Medicare health benefits for individuals, health navigation and advocacy services, and who truly care about making a difference in the industry and in members’ lives. You will provide High Level Customer Service to all Participating Members answering phone calls to assist members with any issues/concerns.
- Pay Rate: $21.50/hr USD
- Flexibility: May be able to offer slightly more depending on the candidate
- 401(k)
- PTO
- Employee discount programs
- Tuition reimbursement/disbursement
- Full benefits package
*We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
*Pay range for this role is in USD.
Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
Salary : $22