What are the responsibilities and job description for the Medical Billing Specialist position at Insight Global?
Required Skills & Experience
- 2 years of experience in medical billing, accounts receivable, or revenue cycle operations
- Experience posting claims and payments, including working with EOBs and ERAs
- Strong familiarity with clearinghouse (any) processes and resolving claim rejections and errors
- Knowledge of electronic claim status files (e.g., 277) and claim lifecycle management
- Experience working with payor portals and electronic submissions
- High attention to detail and ability to reconcile financial data accurately
- Ability to follow standard operating procedures for billing corrections, voids, and rebills
- Strong organizational skills and ability to manage multiple billing priorities
- Comfortable working onsite five days per week in downtown Memphis
Nice to Have Skills & Experience
- Experience in home health or healthcare services billing environments
- Experience with Electronic Visit Verification (EVV) systems
- Familiarity with payor enrollment for electronic submission and remittance
- Experience handling refund requests and recoupment workflows
- Exposure to cross‑functional collaboration with finance, operations, or compliance teams
Job Description
The Client is seeking a detail‑oriented Medical Billing Specialist to support end‑to‑end billing and accounts receivable processes. This role is responsible for posting claims, resolving billing errors, reconciling payments, and ensuring timely submission and follow‑up with payors. The ideal candidate has strong experience in medical billing workflows, clearinghouse operations, and payor communications, with a focus on accuracy, compliance, and timely reimbursement.
This position requires working onsite, five days per week, in downtown Memphis.
Day‑to‑Day Responsibilities
Post claims to accounts receivable (A/R) once billing requirements are met
Review claims and mark for adjustment as needed to ensure accuracy and compliance
Resolve clearinghouse errors and ensure timely electronic submission to payors
Print claims for paper submission and ensure proper mailing and receipt tracking
Review electronic claim status reports (e.g., 277 files), update claim statuses in A/R, and resolve rejections or denials
Reconcile posted payments against EOBs and ERAs to ensure accuracy
Download EOBs/ERAs from clearinghouses and payor portals; match payments to deposits and prepare for posting
Ensure payment processing for prior‑authorized charges
Make claim corrections as needed and follow SOPs for voiding and rebilling claims
Enroll the agency in electronic submission and electronic remittance for active payors
Review mailed and electronic payor correspondence and route appropriately for processing
Submit documentation for refunds when required and follow up with payors through recoupment completion
Manually create visits in the EVV portal and ensure visits are billed accurately and remain compliant
Collaborate with cross‑functional teams to support billing systems, reporting, and collections workflows
Salary : $20 - $25