What are the responsibilities and job description for the Information Technology Support Specialist position at Insight Global?
Required Skills & Experience
2 years IT support experience.
Knowledge of hardware lifecycle and basic networking.
Strong troubleshooting and multitasking skills.
Ability to prioritize and stay organized in a fast-paced environment.
Excellent communication and customer service skills.
Self-motivated and able to work independently.
Job Description
Provide end-user support for PCs, industrial printers, and multifunction printers.
Manage hardware lifecycle, including yearly replacements.
Support implementation of new hardware and applications on production floors.
Coordinate with network/server teams for hands-on tasks (switches, UPS).
Troubleshoot network issues and escalate as needed.
Communicate effectively with site management and end-users.
Travel weekly to two additional sites (~2 hours away); mileage or rental reimbursement provided.
Requirements:
Salary : $23 - $27