What are the responsibilities and job description for the Desktop Support Technician position at Insight Global?
Title: Desktop Support Technician
Duration: 6-month contract to hire
Location: 2601 Victory Ave, Dallas, TX 75219 (onsite 5 days a week) *please make sure you are comfortable going to this location 5 days a week*
Pay Rate: $30.00 per hour. converting between $60,000-$65,000k- this will convert to a full time employee, benefits are offered on contract.
Job Description:
Must-haves:
- 3 years of experience in a desktop technician role doing onsite support (you will be supporting internal associates and leadership)
- Experienced with ticketing systems (Client uses Sysaid)
- Experience with conference room and desktop set ups
- Experience with password resets and O365 troubleshooting
- Experience with hardware support, password resets and AV support
- Go-getter/self-starter- strong communication is a MUST.
Plusses:
- Experience with Citrix or other VDI environments
Day-to-day:
- Insight Global is seeking a Desktop Technician to work for a client out of the Dallas area. This role will be on site 5 days a week supporting the Dallas location for in person support as well as supporting other offices within the region. This role will require quarterly travel to other locations around Texas you will be one of a few technicians at this location supporting internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. This position is looking to start immediately for a 6 month contract to hire. This position is looking to start ASAP.
Salary : $29 - $30