What are the responsibilities and job description for the Depot Technician position at Insight Global?
Required Skills & Experience
Proficiency with Microsoft Teams and email communication platforms
Excellent written and verbal communication skills for client interaction
Nice to Have Skills & Experience
1 years of hands-on experience with computer hardware and device configuration (SCCM and Intune highly preferred)
Strong knowledge of inventory management systems and tracking procedures ( Autotask highly preferred)
Experience with shipping/receiving operations and package handling
Job Description
We are seeking a detail-oriented Depot Life Cycle Services Technician to join a rapidly growing team at this leading technology company. This role involves managing the complete device lifecycle from new deployments to refurbishment and redistribution in a fast-paced warehouse environment. The ideal candidate will have reimaging experience, excellent organizational skills, and great verbal and written communication skills to interact with clients and internal teams.
Key Responsibilities:
Process and configure new devices for client deployments and employee onboarding
Manage device returns and perform comprehensive refurbishment procedures
Maintain accurate inventory tracking and documentation systems
Coordinate shipping and receiving operations for device lifecycle management
Communicate with clients via Teams and email regarding device status and timelines
Collaborate with IT teams on device specifications and deployment requirements
Perform quality control testing on refurbished equipment before redistribution
Support warehouse operations and maintain organized storage systems
Salary : $20 - $22