What are the responsibilities and job description for the Depot Technician position at Xerox and Careers?
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
We are seeking a detail-oriented and highly organized individual to join our growing team. This position is responsible for configuring and preparing a wide range of IT hardware and devices for deployment to clients. The ideal candidate will have hands-on experience with multiple configuration tools and imaging platforms, be comfortable working in a fast-paced environment with multiple concurrent tasks, and demonstrate strong communication skills for client interactions.
Key Responsibilities:
Configure and prepare IT equipment including:
Laptops & Desktops
Perform device imaging and configuration using various platforms:
Microsoft Intune / Autopilot
SCCM (System Center Configuration Manager)
PXE booting and deploying golden images
Document and update progress daily in the Autotask ticketing system, ensuring accurate and timely communication on deployment status.
Manage and prioritize multiple device orders (10 daily) with a high level of accuracy and attention to detail.
Communicate professionally with clients regarding device deployments, timelines, and configuration requirements.
Collaborate with internal teams to ensure configuration meets project specifications and client expectations.
Qualifications:
Required:
1 years of experience in IT configuration, deployment, or desktop support
Familiarity with Windows, macOS, iOS, Android, and Chrome OS devices
Experience configuring and deploying hardware using Intune, Autopilot, SCCM, JAMF, or PXE
Basic networking knowledge and experience working with switches, access points, and gateways
Excellent communication and customer service skills
Strong multi-tasking abilities and attention to detail
Preferred:
Proficient in using a ticketing system (Autotask preferred)
Previous experience working in an MSP or fast-paced deployment environment
Hardware Repair/Troubleshooting Background
Salary : $28,740 - $57,480