What are the responsibilities and job description for the Consumer Loan Specialist position at Insight Global?
Must Haves:
- High School Diploma or GED
- 1–3 years of experience in a processing or administrative role
- Basic knowledge of mortgage loans and mortgage documentation
- Comfortable using PC and internet-based tools
- Advanced Excel skills
Plus:
- Experience using the Mortgage Servicing Package (MSP) system
- Prior customer service experience
- Familiarity with recasts, partial releases, and mortgage modifications
About the Role:
This role supports mortgage operations by processing loan documentation, maintaining accurate records, and assisting with day‑to‑day administrative tasks. The ideal candidate has prior processing or administrative experience and a basic understanding of mortgage loans and documentation.
Responsibilities:
- Process and review mortgage-related documents accurately and efficiently
- Perform administrative and data entry tasks related to loan files
- Maintain accurate records across internal systems and internet-based tools
- Support internal teams by responding to requests and ensuring files are complete
- Assist with customer service needs related to mortgage documentation
- Follow established procedures to ensure compliance and accuracy