What are the responsibilities and job description for the Bilingual Customer Service Representative position at Insight Global?
Job Description:
Insight Global's national insurance client is seeking to grow their claims support team. The ideal candidate serves as a liaison between external customers, clients and internal staff. They will provide exemplary assistance and support; addressing customer issues and ensures effective and long-term problem resolution. The Customer Services Representative will be the first point of contact for customers with general questions regarding billing, account information and filling claims. This is an excellent opportunity to grow within an organization that invests in your professional development
Required Skills and Experience:
- High School Diploma or equivalent is required
-Fluent in Spanish
- 1 year experience in Customer Service area in any industry
- 1 year experience with Microsoft Outlook
- Demonstrated ability to navigate through multiple systems and software's while on the phone with customers
Salary : $17 - $18