Payment Specialist

Job description:

Job title: Senior Payment Analyst – Check Processing

Duration: Full Time/ Permanent

Location: Troy, MI 48098 (Onsite)

Skills and Qualification:

Candidate should have minimum 3 Years of work experience in Payment Processing – Check Item/Exception processing.

Good understanding regulation related to Checks

Strong knowledge of Check clearing procedures.

Expertise payment platforms – SCO Web or equivalent banking portals.

Proficiency in bank account validation, exception handling, reconciliation, and settlement processes.

Strong analytical and problem-solving skills for resolving payment failures, variances, and investigations.

Understanding fraud control mechanisms, OFAC/AML compliance, and risk-mitigation procedures.

Excellent attention to detail, accuracy, and adherence to internal controls and dual authorization workflows.

Strong communication skills for interacting with banks, vendors, auditors, and internal stakeholders.

Ability to operate in high-volume, deadline-driven environments while maintaining accuracy.

Candidates must be authorized to work in the U.S. without the need for current or future employer sponsorship.

Key Deliverables:

Execute end-to-end payment processing for Checks, ensuring accuracy, compliance, and timely settlement across domestic and international transactions.

Prepare, validate, and transmit Check disbursement batches bank portals with required approval controls.

Manage beneficiary/payee verification, bank detail validation (routing/IBAN/BIC), and adherence to dual control workflows.

Monitor and process returns, rejects, and exceptions, check exceptions (stop payments, stale/altered checks).

Oversee lockbox remittance preparation, scanning and submission. Develop and deliver customized reporting solutions for high value clients

Review, research and resolve inclearing check exceptions (MICR encoding errors, non-post items, stop payments, lockout flags, etc)

Process and validate outgoing check returns incompliance with Federal Reserve guidelines

Monitor deadlines to avoid financial loss

Conduct daily reconciliations of check registers against bank statements, resolving breaks with thorough root-cause analysis.

Perform and review account and transaction reconciliations. Investigate and resolve complex discrepancies

Review, qualify all foreign checks presented for deposit & Resolve return/adjustments as received.

Handle escalated check negotiability cases and ensure accurate creation of customer adjustments. Provide guidance on exception handling.

Maintain cut off time adherence, ensuring timely release of check processing aligned with banking schedules and value dates.

Generate and maintain daily/weekly/monthly reports including settlement summaries, exception logs, outstanding checks, and operational dashboards.

Ensure adherence to all applicable regulations. Serve as a liaison with Compliance and Audit teams during reviews and assessments

Develop and update SOPs, process documentation, and audit artifacts, supporting continuous improvement, internal controls testing, and operational efficiency initiatives.

Technical / Non-Technical Skills:

Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting

Good Typing Speed of 28 WPM with >=95% accuracy

Excellent Communication skills – to Review Email, to attend Client Calls, Onshore Training etc

Behavioral Skills:

Working Hours – should be flexible to do Over Time duty if required.

Punctual and adherence to attendance and Leaves

To report to Team Lead and follow the Instructions and the HR Policies as per Company

Certifications Needed:

Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent (Add applicable additional detail i.e. field of study required or equivalent work experience if applicable)

Minimum experience required: 3 in Banking Operations

Expected Competencies:

Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.

Service Orientation: Candidate should be Customer Centric and committed to delivering the best to Customers and the Business.