What are the responsibilities and job description for the CBO Payment App Sr. Specialist position at Henry Ford Health - Careers Careers?
GENERAL SUMMARY: The CBO Payment Applications Sr. Specialist is responsible for effectively and efficiently resolving complex payment activity, acting as a subject matter resource for his/her functional area, coaching team members on account resolution workflows, and assisting the supervisor with team management. The Sr. Specialist helps drive change by working independently to identify areas where performance improvement is needed (for example, day-to-day workflow, education, process improvements, patient satisfaction). The Sr. Specialist performs quality validations of information as well as continuous education and opportunity feedback to a multi-disciplinary team with the objective of providing timely and accurate account resolution.
EDUCATION/EXPERIENCE REQUIRED: High school diploma or equivalent required. 5 years' experience in revenue cycle/CBO required. Extensive revenue cycle improvement experience required. Prior experience in a healthcare revenue cycle position required. Experience with general ledgers or other accounting functions preferred. College course work in accounting, business, or healthcare administration, preferred. Intermediate knowledge of Microsoft suite products preferred.