What are the responsibilities and job description for the Accounts Receivable Manager position at INA Solution?
Title: Accounts Receivable Manager
Location: Roanoke, VA-Fully Onsite
Duration: Permanent/Direct Hire
Relocation Paid
Position Summary:
We are seeking a highly engaged Accounts Receivable Manager to lead credit and collections activities across a diverse customer base.
This individual will be responsible for analyzing customer financials, establishing credit limits, managing collection efforts (including legal escalations), and proactively engaging with both internal teams and customers to ensure timely payments and reduced DSO.
The ideal candidate will bring a strong foundation in credit risk, legal collections processes, and customer relationship management.
Qualifications:
Bachelor’s degree in Accounting, Finance, or related field; advanced degree or credit certification (e.g., NACM, CCE) preferred.
5 years of experience in Accounts Receivable, Credit, or Collections, with at least 2 years in a managerial role.
Strong knowledge of credit risk evaluation, financial statement analysis, and legal collection processes.
Excellent communication, negotiation, and interpersonal skills.
ERP experience required (SAP preferred), with proficiency in Excel and AR analytics.
Highly organized, detail-oriented, and comfortable working in a fast-paced manufacturing environment.
Demonstrated ability to build and maintain strong internal and external relationships.
Key Responsibilities:
Analyze customer financial statements and creditworthiness to establish and review appropriate credit limits.
Oversee the full AR lifecycle—from invoicing to collections to dispute resolution—with a strong emphasis on proactive follow-up and relationship management.
Lead collections strategy, including legal action when necessary, while balancing customer relationships and cash flow goals.
Collaborate with Sales, Legal, and Project Management to resolve payment delays and customer disputes.
Actively monitor AR aging reports and ensure timely follow-up on outstanding balances.
Own and report on key AR metrics including Days Sales Outstanding (DSO), cash forecasting, and bad debt risk.
Develop and enforce credit policies and procedures in alignment with company risk strategy.
Engage directly with high-value customers to address payment concerns and drive resolution.
Coordinate with external legal counsel for escalated collection matters when required.
Support audit activities and ensure compliance with internal controls and financial reporting standards.
What We Offer:
An opportunity to make an immediate impact and lead process improvement
A collaborative, results-driven culture
Long-term career development in a growing, global organization
Medical insurance, Vision insurance, Dental insurance, 401(k), Disability insurance, Tuition assistance
Salary : $120,000 - $150,000