Quality Manager

Job Summary:

The Quality Manager leads the development, implementation, and oversight of ISO and Quality programs at the Kenosha and Somers facility. Acting as the ISO Quality Management Representative, this role ensures compliance with internal and external quality standards, manages the Quality team, and serves as the final authority to halt production or shipment of nonconforming products. The position also supports strategic initiatives aligned with operational goals and customer satisfaction.

Essential Duties and Responsibilities include the following, with other duties assigned as necessary:

Quality System Leadership

Oversee ISO 9001 and QMS implementation and maintenance.

Serve as liaison between top management and all departments regarding quality.

Lead internal audits, management reviews, and third-party ISO registration.

Promote quality awareness and customer requirements across the organization.

Operational Quality Management

Manage supplier quality, product traceability, process control, and corrective actions.

Review design documentation and vendor quality records.

Apply SPC methods and analyze data to improve processes.

Coordinate with procurement, engineering, and manufacturing to resolve quality issues.

Team & Talent Development

Supervise Quality Control, Technical, and Service & Warranty teams.

Interview, hire, train, and evaluate staff performance.

Conduct quality training and team-building activities.

Champion continuous improvement and Six Sigma initiatives.

Strategic & Technical Oversight

Develop and present quality objectives and reports.

Lead quality planning for new technologies and product introductions.

Align quality practices with advanced manufacturing and sustainability goals.

Competencies

Customer Focus & Relationship Building

Advanced Product Quality Planning (APQP), PPAP, FMEA

Problem Solving & Root Cause Analysis

Quality Systems & Process Management

Statistical Analysis & Data-Driven Decision Making

Lean Manufacturing & Continuous Improvement

Physical Demands:

• Maximum lifting requirement (pounds): 25 (seldom).
• Maximum moving requirement (pounds): 25 (seldom).
• Maintaining physical condition necessary for the following: Frequent standing, walking, or sitting; infrequent kneeling, crouching, stooping, squatting, twisting upper body, or climbing.
• Working at heights off the ground up to 20 feet (seldom).
• Vision requirements: Close, distance, and peripheral vision; depth perception.
• Travel: Domestic and international travel—1-5 days, 5-15 days (rarely).

Work Environment:

• Work location(s): Office; metal fabrication/assembly shop; field visits to customer/supplier sites including domestic/international travel.
• Exposure to: Fumes, airborne particles, wet/humid (non-weather) conditions, toxic/caustic chemicals, moving mechanical parts/equipment, inclement weather conditions when in shop areas.
• Personal protective equipment requirement: Safety glasses when in shop areas.  Additional equipment as per job site/length of stay requirements

Key skills, abilities, and knowledge:

• • Extensive knowledge of quality practices and procedures including metrics and statistical analyses.
  • Ability to communicate (oral/written).
  • Ability to direct and lead subordinates and others safely and efficiently.
  • Ability to build and maintain positive relationships with employees, customers, suppliers, etc.
  • Ability to plan, organize and direct multiple work activities simultaneously.
  • Knowledge of heat transfer theory and radiator assembly and construction desired.
  • Working knowledge of operating parameters of Company products and related equipment desired.
  • Working knowledge of lean manufacturing concepts preferably.
  • Ability to read, understand and interpret field documents, shop drawings and blueprints.
  • Ability to use various measuring tools including caliper, tape, micrometer, CMM.
  • Knowledge of occupational hazards and the ability to follow safe work practices.
  • Knowledge of Microsoft Office products.

• Experiential: Five or more years of quality management experience in a manufacturing environment, including maintenance and implementation of ISO 9001 and updates thereof.
• Education and Credentialing: Bachelor’s degree in manufacturing management, Industrial Technology, Engineering or a related field, Six Sigma Black Belt or Green Belt desirable.  An MBA is desirable. Experience may be considered in lieu of Education.
• Licenses, etc.: Driver’s license; passport (for foreign travel as necessary).

IEA is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate health condition or disability, please let us know. Your journey with us matters.