Engineering Manager

Job Overview
The Engineering Manager is responsible for overseeing the day-to-day maintenance, repair, and upkeep of the hotel’s building systems and physical infrastructure. This role ensures all guest rooms, public areas, and back-of-house facilities are safe, functional, and maintained to brand standards, supporting a high-quality guest experience.

The Engineering Manager supervises maintenance staff, coordinates repairs, and ensures preventive maintenance programs are executed efficiently and on schedule. This role plays a key part in maintaining operational continuity and minimizing guest disruption.

This position operates in a fast-paced hotel or resort environment requiring an active presence throughout the property. Work involves hands-on maintenance, team supervision, and coordination with multiple departments and vendors. The role requires flexibility to work varied schedules, including evenings, weekends, holidays, and on-call availability for emergencies. Success in this role requires strong technical expertise, leadership skills, and a proactive, service-oriented approach.

Job Responsibilities

Leadership & Department Oversight

• Supervise, train, and support maintenance technicians and staff.
• Assign daily tasks and monitor work performance.
• Ensure adherence to safety procedures and operational standards.
• Support departmental goals aligned with overall hotel strategy.

Operations Management

• Oversee maintenance and repair of guest rooms, public areas, and back-of-house facilities.
• Ensure timely response to maintenance requests and work orders.
• Troubleshoot and resolve mechanical, electrical, and plumbing issues.
• Maintain efficient daily operations of building systems.

Preventive Maintenance

• Implement and manage preventive maintenance schedules for all equipment and systems.
• Conduct routine inspections of HVAC, plumbing, electrical, and safety systems.
• Ensure accurate documentation of maintenance logs and records.
• Identify and address potential issues proactively.

Guest Experience

• Respond promptly and professionally to guest maintenance concerns.
• Coordinate with housekeeping and front office to minimize guest disruption.
• Ensure guest rooms and public areas meet brand and operational standards.
• Support a service-focused culture within the maintenance team.

Financial & Inventory Management

• Manage inventory of tools, parts, and maintenance supplies.
• Assist in monitoring and controlling maintenance-related expenses.
• Recommend cost-effective repair and replacement solutions.
• Support vendor coordination and procurement activities.

Quality Assurance & Compliance

• Ensure compliance with safety regulations, building codes, and hotel standards.
• Conduct routine safety inspections and address hazards promptly.
• Support fire safety systems and emergency preparedness procedures.
• Maintain compliance with brand maintenance expectations.

Energy Management

• Monitor energy and water usage to identify efficiency opportunities.
• Support initiatives to reduce utility consumption and operating costs.
• Promote sustainable maintenance practices where applicable.

Collaboration & Communication

• Work closely with housekeeping, front office, and other departments.
• Coordinate maintenance activities to support room readiness and operations.
• Communicate maintenance priorities and updates to leadership.
• Support property-wide initiatives and operational goals.

Education: High school diploma or technical certification required; associate or bachelor’s degree in Engineering, Facilities Management, or related field preferred.

Experience: 3–7 years of maintenance or facilities experience required, preferably within hospitality, including some supervisory or team lead experience.

Travel required: No travel required; position is property-based.

Physical requirements:

• Frequent walking throughout all hotel areas, including guest rooms and mechanical spaces.
• Frequent standing, bending, and use of gross motor skills.
• Regular lifting, pushing, and pulling up to 50 lbs.
• Use of tools and equipment requiring fine motor skills.
• Exposure to indoor and outdoor environments.
• Ability to respond quickly to maintenance issues and emergency situations.

Skills and Abilities:

• Strong technical knowledge of HVAC, electrical, plumbing, and general building systems.
• Proven troubleshooting and repair capabilities.
• Leadership and team coordination skills.
• Strong time management and prioritization abilities.
• Effective communication and guest service mindset.
• Attention to detail and strong safety awareness.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic understanding of budgeting and cost control.

Certifications: Relevant technical or safety certifications preferred (e.g., HVAC certification, OSHA training).

Employment practices are administered in accordance with applicable federal, state, and local laws. This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.