What are the responsibilities and job description for the Bartender position at Hotel Clark?
Job Overview
The Bartender provides warm, attentive beverage and food service to guests in the hotel’s bar, dining outlets, pool area, or other assigned service locations. This role includes preparing and serving alcoholic and non-alcoholic beverages, welcoming guests, taking and entering orders, processing guest checks, maintaining a clean and organized bar or service area, and following all responsible alcohol service standards. Full-time and part-time positions may be available. Shifts, days, hours, and schedules will vary based on business needs, including mornings, evenings, weekends, holidays, and special events.
This position operates in a hotel food and beverage environment with frequent standing, walking, movement, guest interaction, and beverage preparation. Work may be performed indoors or outdoors depending on the assigned outlet and may involve exposure to noise, weather conditions, slippery surfaces, hot items, glassware, bar equipment, and cleaning supplies.
Job Responsibilities
Guest Service & Order Management
- Greet guests promptly and provide friendly, attentive service throughout the beverage and dining experience
- Take accurate food and beverage orders and enter them into the POS system
- Prepare and serve alcoholic and non-alcoholic beverages according to hotel standards and applicable law
- Monitor guest needs and respond promptly to requests, questions, or concerns
- Follow all company service standards, safety procedures, sanitation guidelines, and responsible alcohol service practices
Service Execution & Efficiency
- Maintain knowledge of beverage offerings, menu items, specials, allergens, and preparation standards
- Verify guest age and identification when serving alcoholic beverages, as required
- Monitor guest alcohol consumption and follow responsible service practices
- Manage assigned bar, tables, stations, and service areas efficiently
- Assist with restocking, running food, preparing garnishes, and supporting other outlet needs as assigned
Cash Handling & POS Operations
- Accurately process guest checks and handle cash, credit, room-charge, and bar tab transactions
- Follow all check management, room-charge, bar tab, and cash handling procedures
- Verify required guest information and approvals when a guest requests to sign charges to their room
- Ensure accuracy and accountability in all financial transactions
Cleanliness & Organization
- Maintain cleanliness of the bar, guest-facing service areas, workstations, and assigned areas
- Ensure glassware, bar tools, menus, garnishes, and service items are clean, organized, and properly stocked
- Assist with opening, closing, and side work duties related to assigned outlet service
- Follow sanitation, safety, chemical-handling, and equipment-use procedures
- Report maintenance, safety, or equipment concerns to management
Product Knowledge & Guest Engagement
- Maintain knowledge of all property amenities and on-site dining and beverage options
- Provide recommendations and answer guest questions about beverage and menu offerings
- Support suggestive selling to enhance the guest experience Prepare beverages consistently according to recipes, presentation standards, and guest preferences
Education: High school diploma or equivalent required.
Experience: Bartending, food and beverage, hotel, bar, pool service, or guest service experience preferred. Equivalent hospitality experience may be considered.
Certifications: California Food Handler Card required within 30 days of hire. Responsible Beverage Service certification required within 60 days of hire. Additional certifications may be required based on assigned outlet, job duties, or applicable law.
Travel required: None
Physical requirements:
- Constant standing, walking, and balancing throughout shift
- Frequent to constant bending, reaching, and use of manual and gross motor skills
- Occasional to frequent crouching, pushing/pulling, and eye-hand coordination
- Frequent carrying/lifting up to 10- 25 lbs.; occasional lifting up to 50 lbs.
- Ability to safely handle glassware, bar tools, beverages, and food items in a service environment
Skills and Abilities:
- Good beverage, food, and menu knowledge
- Excellent communication skills for guest interaction and team coordination
- Positive, friendly, and professional demeanor
- Ability to deliver prompt, accurate, and hospitable service
- Ability to handle cash, tips, service charges, room charges, and guest checks accurately
- Strong attention to cleanliness, safety, presentation standards, and responsible alcohol service
- Familiarity with property amenities and dining outlets
- Ability to multitask and work efficiently in a service environment
- Availability to work weekends, holidays, and varied shifts as scheduled; overtime will be handled according to hotel policy and applicable law.
- Ability to follow established policies, procedures, and workplace standards
Compensation Disclosure: The posted pay range reflects the actual compensation for this position and is provided in accordance with applicable pay transparency laws. For positions with a fixed rate of pay, the posted range represents the advertised rate for the role.
Equal Employment Opportunity: Hotel Clark is an Equal Opportunity Employer. Employment practices are administered in accordance with applicable federal, state, and local laws.
Job Description Disclaimer: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to revise, modify, add, or remove job duties and responsibilities as business needs dictate.