Admissions Coordinator

Horsham Center for Jewish Life seeks an experienced, census-driven Admissions Coordinator to support our team. We believe that by building an empowered team, we provide an exceptional level of care to the residents who count on us!

Position Overview

We are seeking an experienced Admissions Coordinator to lead the admissions process at our skilled nursing facility. This is a key leadership role responsible for managing customer flow, referral development, census growth, and the overall admissions experience from inquiry through post-admission.

Responsibilities & Duties

• Manage all aspects of the admissions process including referral management, inquiry response, tours, and admission sign-in ensuring a seamless, organized and welcoming admission experience
• Coordinating all aspects of the intake process while maintaining accuracy, compliance, and a high standard of customer service
• Serves as the primary contact for inquiries, providing exceptional customer service and facilitating smooth resident transitions
• Coordinates room readiness to support timely and efficient admissions
• Support census growth by maintaining the standards of quality mix and daily census goals
• Ensures all admission documentation is completed accurately and in compliance with regulatory standards including resident records within the EHR system (PCC)
• Work closely with the interdisciplinary team and administration to support smooth admissions, discharges, and transfers
• Respond promptly to all inquiries via phone, fax, walk-in, and referral channels
• Ensure a high-quality, compassionate experience for all residents and families using empathy and professionalism
• Demonstrates strong attention to detail, organization, and compliance awareness
• Maintains composure in a fast-paced environment while managing multiple priorities with urgency and efficiency
• Collaborates with clinical, administrative, and leadership teams to support census growth and admissions flow
• Takes ownership of outcomes related to admissions performance and resident satisfaction
• Completes additional duties as assigned by the Administrator
  
  
  

Qualifications

• (1) One year of experience in Admissions at a SNF or (2) two years of experience in an administrative position at a SNF
• Excellent communication, interpersonal abilities, and sales skills
• Excellent organizational, multitasking and administrative skills with a detail orientation towards documentation and follow-up
• Flexible availability to accommodate admissions needs
• Proficient in MS Office; experience with PointClickCare (PCC)
  
  
  

Why Join Us

• Competitive Salary
• Full Benefits Package including:
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Strong Employee Engagement Programs
• Supportive leadership and team collaboration
• Opportunities for professional growth and development
• Gorgeous facility, well-maintained and clean premise