SaaS Account Manager (Mid-Market)

Job Summary

Homeland is proud to partner with a leading Healthcare SaaS technology platform to hire a SaaS Account Manager to join their team. Our client is dedicated to transforming home and community-based care. This innovative company was founded on the mission to build a truly comprehensive, end-to-end homecare solution—empowering people who are aging or living with disabilities to thrive independently. Their cutting-edge platform connects patients, personal care providers, managed care organizations, and states—creating the only fully integrated homecare ecosystem in the industry.

As a SaaS Account Manager, you’ll play a pivotal role in driving growth and client satisfaction. You’ll manage and expand relationships within the mid-market segment, identify opportunities to introduce new products and services, and educate agency leaders on the unmatched value of this powerful platform. Your ability to build trust, uncover client needs, and deliver impactful solutions will directly contribute to long-term success and revenue growth. This hybrid SaaS Account Manager role is based in the New York City headquarters and requires three days per week onsite (8:30 a.m.–5:30 p.m.).

If you’re a results-driven professional passionate about healthcare innovation and client success, this is your opportunity to make a meaningful impact in a rapidly evolving industry.

Responsibilities

• Expand revenue within existing accounts by introducing new products and uncovering upsell opportunities while meeting or exceeding monthly growth targets
• Identify and understand clients’ core business challenges to align solutions that address their specific needs
• Lead discovery sessions and deliver tailored product demonstrations to highlight the value of the company’s platform
• Prospect and build a healthy pipeline within your assigned book of business, supported by demand generation efforts
• Maintain accurate pipeline management and activity tracking in Salesforce to ensure reliable forecasting and achievement of sales goals
• Share valuable insights and feedback from client interactions with product, sales, and marketing teams to inform strategy and product enhancements
• Represent the company at conferences and industry events to strengthen relationships and uncover new growth opportunities

Requirements

• Bachelor’s degree or equivalent experience in SaaS sales with proven success in closing deals
• 5 years of experience in a full-cycle sales role, ideally within the SaaS industry
• Demonstrated track record of consistently achieving or exceeding quotas in an expansion or outbound sales environment
• Results-driven mindset with a passion for maximizing account potential and driving business growth
• Self-starter who thrives in a fast-paced environment and learns quickly while solving challenges creatively
• Strong sense of ownership across the entire sales process—from prospecting and demos to negotiations and closing
• Growth-oriented mindset with a genuine curiosity about technology, the industry, and clients’ businesses
• Based in the NYC Metropolitan Area with the ability to work onsite three days per week (hybrid schedule)
• Willingness to travel for in-person client meetings, onsite demos, and industry conferences
• “Do What It Takes” attitude with a proactive approach to generating new opportunities—prospecting often includes 200 outbound calls per week
• Openness to responsibly exploring and using AI tools to enhance productivity, efficiency, and innovation

Benefits

This is an exciting opportunity to join a fast-growing healthcare technology leader and be rewarded for your impact. The SaaS Account Manager role offers a competitive base salary of $110,000–$125,000, plus variable compensation, with final offers based on your experience, skills, and ability to embody the company’s core values. You’ll also enjoy a comprehensive benefits package, including robust health plans, paid time off, company-paid holidays, and a 401(k) with company match—all designed to support your success and well-being as you grow your career with an organization transforming homecare through innovation.

Summary

Apply today!

EEO Notice

Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.