What are the responsibilities and job description for the Office Manager position at Home Improvement?
Office Manager
A top rated company in Cleveland is looking for a full-time Office Manager to help oversee daily office operations, support our administrative team, and make sure important customer and project details are handled accurately and on time.
The right person will be friendly on the phone, highly organized, detail-oriented, comfortable using computers and software, and able to keep up in a fast-paced environment. We are looking for someone who can help keep the office running smoothly while also making sure our customers receive a professional and helpful experience.
Responsibilities
The Office Manager will be responsible for supporting and managing the flow of daily office activity, including:
- Answering incoming phone calls in a friendly and professional manner
- Assisting customers, team members, and vendors with questions and next steps
- Entering and updating customer and project information accurately
- Processing customer deposits and final payments
- Ordering and maintaining office paperwork and supplies
- Helping ensure coverage when administrative team members are out sick or on vacation
- Performing accuracy checks on customer and project information
- Working with management to improve office organization, communication, and follow-through
What We’re Looking For
The ideal candidate will be someone who is:
- Friendly, professional, and comfortable speaking with customers by phone
- Highly organized and able to manage multiple tasks at once
- Detail-oriented and committed to accuracy
- Strong with follow-through and completing tasks on time
- Comfortable working in a fast-paced office environment
- Comfortable using computers, software, email, spreadsheets, and digital systems
- Able to communicate clearly with customers and team members
- Dependable, accountable, and willing to take ownership of their responsibilities
- Comfortable helping manage daily office activity and supporting other administrative team members
Schedule
This is a full-time position.
Monday through Friday
8:00 AM to 5:00 PM
Why Join Us
This is a great opportunity for someone who enjoys being organized, helping people, solving problems, and keeping an office running efficiently. You will play an important role in supporting both our customers and our internal team, while helping the company continue to grow.
If you are friendly, dependable, detail-oriented, and comfortable working in a busy office environment, we would love to hear from you.
Salary : $50,000 - $60,000