What are the responsibilities and job description for the Recruiter position at HireTalent - Staffing & Recruiting Firm?
We are seeking an experienced Recruiter to manage full-cycle recruiting activities for high-volume customer care and call center positions. This role will partner closely with hiring managers and business stakeholders to attract, assess, and hire top talent while delivering an exceptional candidate experience.
The ideal candidate will have experience managing high-volume recruitment, sourcing talent, conducting candidate screenings, coordinating interviews, and negotiating offers. This is a highly collaborative role that requires strong relationship-building, communication, and stakeholder management skills.
Key Responsibilities
- Manage the full recruitment lifecycle for customer care and call center-related positions, including:
- Call Center Agents
- Credit Representatives
- Business Service Center Representatives
- Conduct candidate sourcing, screening, and assessment activities.
- Perform phone screens and evaluate candidate qualifications.
- Coordinate and schedule interviews with hiring managers and business leaders.
- Guide candidates through the recruitment process from application through offer acceptance.
- Manage offer preparation and offer delivery activities.
- Build strong partnerships with hiring managers and key stakeholders.
- Serve as a talent advisor and advocate throughout the hiring process.
- -Maintain accurate candidate and requisition data within the Applicant Tracking System (ATS).
- Support recruitment marketing efforts and attend local hiring events and job fairs as needed.
- Ensure a positive candidate experience and timely communication throughout the hiring process.
Required Qualifications
- High school diploma or equivalent required.
- Experience in full-cycle recruiting.
- Experience using Applicant Tracking Systems (ATS).
- Experience sourcing candidates through various recruiting channels.
- Experience managing and extending offers.
- Strong communication and interpersonal skills.
- Ability to build and maintain effective relationships with stakeholders.
- Strong organizational skills and attention to detail.
- Ability to manage multiple requisitions in a fast-paced, high-volume environment.
Preferred Qualifications
- Experience with Workday or a similar ATS platform.
- Experience recruiting for customer care, contact center, or call center environments.
- Experience supporting high-volume hiring initiatives.
- College degree preferred.
- Experience participating in hiring events, career fairs, and community recruiting activities.