What are the responsibilities and job description for the Account Manager (Transportation/Logistics) position at Hiregy?
JOB ID 23327– Account Manager
Location: Tampa, 33602 – This position is onsite
Pay: On target earnings $80,000 per year
Base salary $60,000 per year
Type: Direct hire
Schedule: M-F, 8:00 AM to 5:00 PM EST
Purpose: The purpose of this role is manage and grow current accounts.
Job description:
- Manage no more than 10 accounts at a time in the mid-market to enterprise category, ensuring high-touch service and strategic growth.
- Own account management and expansion, conducting regular reviews to identify freight opportunities, increase volume, and grow customer share.
- Deliver exceptional service and real-time problem-solving, maintaining 90% customer satisfaction through proactive communication and issue resolution.
- Leverage market expertise to negotiate competitive rates, align with customer expectations, and implement pricing strategies that boost profitability.
- Ensure operational excellence through accurate load management, internal collaboration, and the effective use of TMS, Google Sheets, and customer portals.
Nice to have:
- Must have 3PL experience.
Requirements:
- Must have (2) years of experience in transportation, logistics, or brokerage.
- Must have the ability to negotiate, problem-solve, and grow accounts.
- Must be MS Office and Google Suite proficient.
- Must have experience with TMS (Transportation Management System) platforms.
- High school diploma or equivalent required.
- Employer will perform testing: Predictive Index.
- Background check required.
Salary : $60,000 - $80,000