What are the responsibilities and job description for the L3 Conference Room Technician position at HeartCentrix Solutions?
Onsite | Manufacturing Environment
We are seeking an experienced L3 IT Infrastructure Engineer to support network operations, plant floor systems, and site infrastructure in a fast-paced manufacturing environment. This hands-on role involves troubleshooting, configuring, and maintaining LAN/WAN networks, server room infrastructure, conference room technology, and critical plant floor systems.
Responsibilities
- Provide Level 3 support for Cisco LAN/WAN and wireless networks
- Troubleshoot and resolve complex infrastructure and connectivity issues
- Support switches, cabling, VLANs, TCP/IP, DHCP, POE, and network hardware
- Assist with server room/data center operations, hardware installs, and upgrades
- Support conference room systems and plant floor technology
- Coordinate with vendors and cross-functional teams on infrastructure projects
- Perform network maintenance, deployments, and issue escalation management
Required Qualifications
- 3–5 years of L3 IT Infrastructure or Network Support experience
- Strong Cisco networking experience (routing, switching, wireless)
- Knowledge of TCP/IP, DHCP, VLANs, subnetting, and POE
- Experience troubleshooting LAN/WAN environments
- Strong communication and problem-solving skills
- Ability to work onsite on the manufacturing/shop floor
Preferred Qualifications
- Experience in large corporate or manufacturing environments
- Knowledge of Windows Server administration and data center support
- Familiarity with Cisco VoIP, SCCM, ANDON, or PLC systems
- Experience supporting mission-critical applications and conference room technology
Additional Details
- Schedule: Standard shift 8:00 AM – 4:30 PM (rotational shifts possible)
- Interview Process: 2 rounds (1 virtual panel 1 onsite)
Join a collaborative team supporting critical infrastructure and technology operations in a dynamic manufacturing environment.
Salary : $24 - $28