(Korean Bilingual) Warehouse Manager

Position Overview

We are seeking an experienced Warehouse Manager to oversee end-to-end warehouse operations at a logistics center. This role is responsible for daily operations, inventory accuracy, team leadership, safety compliance, KPI performance, and continuous process improvement.

Requirements

Key Responsibilities

Warehouse Operations

• Manage inbound, storage, picking/packing, shipping, and returns
  
• Execute operational plans to meet service level and productivity targets
  
• Maintain and improve SOPs across warehouse processes
  

Inventory & Quality

• Ensure inventory accuracy through cycle counts and audits
  
• Investigate discrepancies, damages, and shipment errors; implement corrective actions
  

Team Leadership

• Lead warehouse staff (full-time, temp, and/or 3PL partners)
  
• Manage scheduling, productivity, training, and performance
  
• Foster strong communication across shifts
  

KPI & Cost Control

• Monitor KPIs (productivity, OTIF, shrinkage, error rates, labor efficiency)
  
• Identify cost-saving opportunities and manage operational budgets
  

Safety & Compliance

• Enforce safety, EHS standards, and equipment compliance
  
• Maintain facility security and regulatory compliance
  

WMS & Systems

• Manage WMS-based warehouse operations
  
• Maintain system accuracy for inventory and order flow
  
• Troubleshoot system issues and coordinate with IT or HQ
  

Required Qualifications

• 7 years of warehouse or logistics operations experience
  
• 2–3 years of people management or on-site warehouse leadership
  
• Hands-on experience with WMS and inventory control
  
• Strong understanding of warehouse KPIs and performance metrics
  
• Proficient in Excel and MS Office
  
• Strong problem-solving, organizational, and communication skills
  
• Ability to work in a fast-paced logistics environment (peak seasons, flexible support as needed)
  
• Business-level Korean proficiency (for HQ or partner communication)
  

Benefits

Benefits

• Medical, Dental, Vision Insurance
  
• Life, STD, LTD, AD&D
  
• 401(k)
  
• Generous PTO & Paid Holidays