What are the responsibilities and job description for the Hostess/Cashier position at Happy Days Family Bistro?
Job Summary
We are seeking a friendly and efficient Host/Cashier to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. You will manage the front-of-house operations, including greeting guests, taking orders, and processing payments. Your ability to communicate effectively and maintain a positive attitude will be key to enhancing the dining experience for our customers.
Responsibilities
- Greet and seat guests promptly upon arrival, ensuring they feel welcomed.
- Take customer orders accurately and efficiently using the Aloha POS system.
- Process payments and handle cash transactions with precision.
- Provide information about menu items, specials, and promotions to assist guests in their selections.
- Maintain cleanliness and organization of the front-of-house area.
- Address guest inquiries or concerns with professionalism and courtesy.
- Collaborate with kitchen staff to ensure timely service delivery.
- Uphold high standards of hospitality and customer service at all times.
Requirements
- Previous experience in a restaurant or food service environment is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Familiarity with POS systems, particularly Aloha POS, is an advantage.
- Excellent communication skills and phone etiquette to interact effectively with guests and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential traits for success in this role.
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $16