What are the responsibilities and job description for the Financial Patient Services Representative position at GTT, LLC?
Overview
Title: Patient Financial Services
Location: Beverly Hills, CA
Shift: 5 x 8 hour Days
Pay: $27 - $28/hour
Duration: 13 weeks
Qualifications
- HSD/GED-
- 3 years in customer service and patient financial services-
- Experience with: EOB, financial assistance, patient disputes, insurance verification, and authorizations.
- Epic experience
Primary Duties and Responsibilities
- Respond to web and email inquiries in an expeditious manner
- Working EPIC work queues as assigned by supervisor/manager
- Serves as an SME(Subject Matter Expert) to handle special inquiries – internal and external
- Properly updating account information (registration, insurance, etc.)
- Provide detailed documentation for all accounts
- Follow up on all customer-related issues not resolved during initial contact
- Patient call backs
- Handling and completing patient correspondence in a timely fashion
- Handling escalated issues
- Perform basic account adjustments
Pay: $27.00 - $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Patient Financial Services: 2 years (Required)
- Customer service: 1 year (Required)
- healthcare: 1 year (Required)
Work Location: On the road
Salary : $27 - $28