What are the responsibilities and job description for the Financial Patient Services Representative position at Spring Health?
- Patient Financial Services
- Beverly Hills, CA 90211
- Day 5x8-Hour (08:00 - 17:00)
- $29hr
Required:
- HSD/GED
- 3 years in customer service and patient financial services
- Experience with: EOB, financial assistance, patient disputes, insurance verification, and authorizations
Preferred:
- Epic experience
Primary Duties and Responsibilities
- Respond to web and email inquiries in an expeditious manner
- Working EPIC work queues as assigned by supervisor/manager
- Serves as an SME(Subject Matter Expert) to handle special inquiries – internal and external
- Properly updating account information (registration, insurance, etc.)
- Provide detailed documentation for all accounts
- Follow up on all customer-related issues not resolved during initial contact
- Patient call backs
- Handling and completing patient correspondence in a timely fashion
- Handling escalated issues
- Perform basic account adjustments
Job Type: Contract
Pay: Up to $29.00 per hour
Expected hours: 40 per week
Application Question(s):
- 3 years in patient financial services
- - Experience with: EOB, financial assistance, patient disputes, insurance verification, and authorizations
- working on EPIC/EMR SYSTEM
Work Location: In person
Salary : $29