Inside Sales Representative

Description

At Global Market Foods (GMF), we have united eight industry-leading importers and distributors under one dynamic company with a shared mission: to deliver authentic, high-quality international foods that honor global culinary traditions. With decades of experience, each GMF division plays a vital role in preserving the heritage and flavors of the regions they represent: 

• Ziyad Brothers – Leaders in Middle Eastern specialty foods 

• Global Choice Foods – Experts in South Asian and Indian products 

• Vintage Foods – Providers of Turkish and European specialties 

• Indo-European Foods – Trusted source for European specialty products 

• Sunburst Foods – Specialists in African and Caribbean foods 

• Sahadi Fine Foods – Pioneers in Middle Eastern specialty products 

• Asli Fine Foods – Purveyors of authentic South Asian and Middle Eastern staples 

• UBC Distributors – Distributors of premium global food brands 

Together, we offer an extensive portfolio of over 7,000 products across 8 divisions, meeting the growing demand for diverse, global flavors. GMF is committed to providing customers with unparalleled access to authentic international brands, exceptional service, and innovative food solutions. With a deep respect for culinary traditions and a passion for excellence, we continue to expand our reach, ensuring the rich flavors of the world are always within reach. 

At GMF, our culture is rooted in family values—supporting our teams with the same dedication we bring to our business. As we enter a period of rapid growth and transformation, we are seeking a (position) to help drive our vision forward and contribute to our continued success. 

Job Description: 

As an inside sales representative, you will be part of an energetic team of professionals who are committed to educating customers and providing superior service. You will have the opportunity to work with a variety of people and learn about a group of unique products to inform customers of specifications including price, usage and complementary merchandise. We value our sales force and will be coming to you for ideas regarding product improvements, marketing strategies and sales tactics. If you are someone who enjoys working with people, is friendly and outgoing and committed to making a difference, then this job could be the perfect fit for you. 

Essential Role Functions 

• Participate in lead generation strategies, such as cold calling, to identify business prospects and create a list of potential customers 

• Analyze sales data/customer data using our own platform (Tableau). 

• Utilize internal data to determine opportunities to increase sales 

• Utilize designated resources to contact customers and gauge their interest in obtaining products or services offered by the company, analyze each individual and make product recommendations based on a need or problem to be solved 

• Mediate conflict in situations where customers are disgruntled or seeking recompense, and provide solutions that reestablish credibility and maintain business but effectively benefit the customer 

• Maintain a log of which customers have been contacted, the outcome of each interaction and issues that need to be flagged for follow up 

• Proactively follow up with customers to get their feedback, guarantee their satisfaction and develop ideas for pitch modification to more successfully advertise products 

• Collaborate with professionals from other departments to identify improvements to product offerings, sales education, marketing strategies and other business-related topics 

• Encourage team members to be productive, friendly, professional and integrity-driven by maintaining a positive demeanor and objective approach to customer conflict 

• Uphold standards of self-motivation, time management and productivity, and maintain a workspace that is clean, organized and professional 

• Proven sales experience 

• Track record of over-achieving goals and objectives 

• Experience working with Repsly or similar CRM platforms  

• Familiarity with different sales techniques and pipeline management 

• Computer use competency, Excel, Order writing  

• Strong communication, negotiation, and interpersonal skills 

• Self-motivated and driven 

• Bi-lingual (English/Arabic/Turkish) -preferred 

Work Experience Requirements for This Role 

• High school diploma or equivalent degree 

• Willingness to learn 

• Self-motivated and able to manage time effectively 

• 1-3 years of experience working in customer service 

• Familiarity with negotiation, upselling and other sales tactics 

• Reliably commute or planning to relocate before starting work (Required) 

Schedule 

Job Type: Full-time 

Shift: Day shift - Monday to Friday 

Work setting: Office In-person 

Ability to commute/relocate to local office 

Benefits 

• 401(k) matching 

• Dental insurance 

• Disability insurance 

• Health insurance 

• Life insurance 

• Paid time off 

• Parental leave 

• Tuition reimbursement 

• Vision insurance 

                                            Global Food Market is an Equal Opportunity Employer 

Qualifications

Salary : $60,000