What are the responsibilities and job description for the Inside Sales Representative position at AppDirect?
About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About You
Inside Sales Representative at AppDirect, you’ll play a key role in helping some of the nation’s largest and most innovative technology providers connect with new customers. You’ll work with live inbound calls and online opt-in leads, engaging prospects in meaningful conversations to uncover their needs and deliver the perfect solutions.
From crafting tailored proposals to closing deals, you’ll master the complete sales cycle — learning how to hunt, discover, and win new business by showing customers the real value our offerings bring.
You’ll be part of our Omni-team, representing top telecom providers like Spectrum, Comcast, Verizon, CenturyLink, and more. Your advice will be trusted and unbiased as you guide customers toward the right fits for their businesses. And beyond telecom, you’ll expand your impact by offering leading-edge SaaS solutions such as M365 and Google Workspace, becoming an expert in the full suite of technology tools we deliver.
This is your opportunity to grow your sales expertise, work with industry leaders, and help customers solve problems with solutions you truly believe in — all while joining a team that celebrates your success.
What you'll do and how you'll have an impact
- Responsible for meeting daily, weekly, and monthly sales goals & performance KPI’s
- Receives inbound calls from new and existing customers (up to 50 calls per day)
- Place outbound calls to customers in the funnel (up to 50 calls per day)
- Following the sales cycle and closing opportunities by selling the benefits, features, and value of the proposed pricing as well as the telecom carrier
- Responds to post-sale support issues to ensure customer satisfaction
What we're looking for
- Experience working with Excel/Word/PDF
- Minimum 2 years sales experience.
- Excellent verbal and written communication.
- Skilled in CRM and digital sales tools.
Ability to qualify leads and close deals. - Strong negotiation and relationship-building abilities.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:
https://www.appdirect.com/about/privacy-notice
The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.
Illinois Compensation Band: $27 USD - $33 USD
Salary : $27 - $33