EBS Techno-Functional Analyst

We are seeking an experienced EBS Techno-Functional Analyst to join our dynamic team supporting Oracle eBusiness System (R12.2.10). This role offers an exciting opportunity to work on critical finance and projects modules, providing functional and limited technical support to ensure seamless business operations.

Key Responsibilities:

• Provide expert application support for Oracle eBusiness Modules in Finance (AR, AP, GL, CM, FA, iExpense, iSupplier) and Projects (Costing, Billing, Accounting).
• Act as a customer advocate by troubleshooting issues, analyzing system performance, and delivering timely resolutions through problem-solving, data analysis, and application expertise.
• Collaborate with end-users to understand and accurately diagnose system problems, and communicate solutions clearly.
• Identify and differentiate customizations versus standard features to support system integrity and optimize configurations.
• Utilize diagnostics tools, SQL, PL/SQL, and other query-writing techniques to analyze data, troubleshoot errors, and generate ad-hoc reports to assess and resolve issues.
• Develop and implement data correction scripts to fix data inconsistencies and drive system stability.
• Lead conference room pilots (CRPs), user acceptance testing (UAT), and validation of defect fixes to ensure system changes meet acceptance criteria with minimal disruption.
• Manage all change control procedures and adhere to SOX and other compliance requirements throughout the project lifecycle.
• Document issues, workarounds, and resolutions within incident management tools such as Helix, and facilitate communication with Oracle Support when necessary.
• Maintain up-to-date business and technical knowledge through ongoing learning, certifications, and industry best practices.
• Support continuous improvement initiatives, participate in project planning, and provide status updates to management.
• Willingness to travel up to 10% as required.

Qualifications & Skills:

• Bachelor's degree in Accounting, Finance, or related field, or 5 years of industry experience supporting Oracle eBusiness modules.
• Minimum of 5-7 years supporting Oracle R12.2.10, with practical experience in Finance and Oracle Projects modules.
• Strong understanding of data flow processes between sub-ledgers and General Ledger.
• Proficiency in SQL and PL/SQL (3 years).
• Experience with Oracle Apex programming (3 years preferred).
• Familiarity with Oracle BI Publisher, Workflow, and related reporting/automation tools.
• Knowledge of EBS data architecture and module integration points.
• Prior experience in a support role that involves troubleshooting, root cause analysis, and customer-facing communication.
• Ability to articulate technical concepts clearly to non-technical stakeholders.
• Previous teamwork experience in multi-developer environments, with familiarity using Agile methodologies (SCRUM, Kanban) preferred.
• Demonstrated problem-solving skills, inquisitiveness, and a proactive mindset.

Desired Traits:

• Customer success champion with excellent communication skills.
• Detail-oriented with strong analytical and investigative skills.
• Capable of managing multiple priorities in a fast-paced environment.

Publishing Pay Range: $80.00 - $84.00 Hourly

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.