Lead Defense Travel Administrator

This position involves performing all standard Defense Travel Administrator (DTA) functions to support mission-critical operational requirements. The role requires handling authorization reviews, voucher processing, and building organizational hierarchies within a fast-paced, high-stress environment. The individual must demonstrate strong problem-solving skills and the ability to efficiently manage workload surges while ensuring mission coverage and compliance with applicable policies.

Responsibilities

• Execute all standard DTA functions, including authorization and voucher reviews, building Line of Accounting (LOA), and constructing organizational hierarchies.
• Provide daily support to maintain mission requirements, ensuring 100% task completion during staff absences or workload spikes.
• Manage internal task distribution to meet Acceptable Quality Levels (AQLs) and processing deadlines as per Quality Assurance Surveillance Plan (QASP).
• Serve as Tier 2 technical authority for complex DTS issues, including organizational hierarchy management and troubleshooting routing lists.
• Coordinate with USARCENT G8 to ensure accurate input, reconciliation, and management of Lines of Accounting.
• Lead the Phase-Out Transition Plan, documenting SOPs and workflows for the incoming contractor.
• Act as the primary interface for Government Technical Direction, providing regular status updates to the Contracting Officer's Representative (COR).
• Oversee automated document approval systems, adjusting routing personnel and permissions based on staffing changes or deployments.
• Provide comprehensive reports and audit trails to facilitate financial reconciliation with GFEBS and other systems.
• Maintain advanced proficiency in Microsoft Office Suite for reporting, briefings, and training material development, and uphold expert knowledge of the Joint Travel Regulations (JTR).

Qualifications

• Prior experience with DTA functions, DTS, and related travel and financial systems.
• Knowledge of DOD policies, specifically Army-specific regulations, and JTR compliance.
• Ability to perform accurately in a high-stress, fast-paced environment, managing multiple priorities effectively.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills for coordination with government personnel and stakeholders.
• Security clearance or the ability to obtain classified access, including classified secret handling and PII protection.
• Availability to work on-site at the designated location.
• Proven ability to adapt to changing workflows and staffing configurations.
• Mid- to high-level proficiency in Microsoft Office applications.
• In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Publishing Pay Range: $45.21 - $50.35 Hourly

This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.