EBS Techno-Functional Analyst

We are seeking an experienced EBS Techno-Functional Analyst to join our dynamic team supporting Oracle eBusiness System (R12.2.10). This role offers an exciting opportunity to work on critical finance and projects modules, providing functional and limited technical support to ensure seamless business operations.

Key Responsibilities

• Provide expert application support for Oracle eBusiness Modules in Finance (AR, AP, GL, CM, FA, iExpense, iSupplier) and Projects (Costing, Billing, Accounting).
• Act as a customer advocate by troubleshooting issues, analyzing system performance, and delivering timely resolutions through problem-solving, data analysis, and application expertise.
• Collaborate with end-users to understand and accurately diagnose system problems, and communicate solutions clearly.
• Identify and differentiate customizations versus standard features to support system integrity and optimize configurations.
• Utilize diagnostics tools, SQL, PL/SQL, and other query-writing techniques to analyze data, troubleshoot errors, and generate ad-hoc reports to assess and resolve issues.
• Develop and implement data correction scripts to fix data inconsistencies and drive system stability.
• Lead conference room pilots (CRPs), user acceptance testing (UAT), and validation of defect fixes to ensure system changes meet acceptance criteria with minimal disruption.
• Manage all change control procedures and adhere to SOX and other compliance requirements throughout the project lifecycle.
• Document issues, workarounds, and resolutions within incident management tools such as Helix, and facilitate communication with Oracle Support when necessary.
• Maintain up-to-date business and technical knowledge through ongoing learning, certifications, and industry best practices.
• Support continuous improvement initiatives, participate in project planning, and provide status updates to management.
• Willingness to travel up to 10% as required.
  
  
  

Qualifications & Skills

• Bachelor's degree in Accounting, Finance, or related field, or 5 years of industry experience supporting Oracle eBusiness modules.
• Minimum of 5-7 years supporting Oracle R12.2.10, with practical experience in Finance and Oracle Projects modules.
• Strong understanding of data flow processes between sub-ledgers and General Ledger.
• Proficiency in SQL and PL/SQL (3 years).
• Experience with Oracle Apex programming (3 years preferred).
• Familiarity with Oracle BI Publisher, Workflow, and related reporting/automation tools.
• Knowledge of EBS data architecture and module integration points.
• Prior experience in a support role that involves troubleshooting, root cause analysis, and customer-facing communication.
• Ability to articulate technical concepts clearly to non-technical stakeholders.
• Previous teamwork experience in multi-developer environments, with familiarity using Agile methodologies (SCRUM, Kanban) preferred.
• Demonstrated problem-solving skills, inquisitiveness, and a proactive mindset.
  
  
  

Desired Traits

• Customer success champion with excellent communication skills.
• Detail-oriented with strong analytical and investigative skills.
• Capable of managing multiple priorities in a fast-paced environment.
  
  
  

Publishing Pay Range: $80.00 – $84.00 Hourly