What are the responsibilities and job description for the Dispatcher position at FullSteam?
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Job Title: Dispatcher
Pay Rate: $21.50/hr.
Shift: AM/PM
Benefits: Medical, Dental, AD&D, PSL
Dispatcher in a cold storage or cooler facility- coordinating with warehouse personnel, and scheduling inbound/outbound shipments
Key Responsibilities
● Logistics & Scheduling: Coordinating inbound and outbound loads, scheduling carrier appointments, and assigning dock doors for loading/unloading.
● Inventory & Order Coordination: Creating pick orders, verifying inventory, and organizing item orders for efficient fulfillment.
● Driver Communication: Communicating directly with drivers via phone or radio to relay instructions, provide updates on dock availability, and monitor progress.
● Documentation & Compliance: Reviewing driver logs, generating freight bills, and ensuring all paperwork (e.g., bills of lading) is accurate, as well as maintaining compliance with safety regulations.
● Problem Resolution: Addressing logistical issues such as truck delays, traffic congestion, or product handling questions to maintain the cold chain integrity.
● Inventory Control: Verifying stock levels, monitoring temperature records, and ensuring proper documentation for damaged or rejected goods.
Required Skills and Qualifications
● Experience: Previous experience in logistics, warehousing, or transportation is preferred.
● Technical Skills: Proficiency in Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Microsoft Office. Must have experience using Famous Software.
● Communication: Strong verbal and written skills to interact with customers, drivers, and internal warehouse staff.
● Organization: Ability to multitask and prioritize in a fast-paced, high-volume environment.
● Problem-Solving: Strong critical thinking skills to handle last-minute schedule changes.
● Knowledge: Understanding of cold storage procedures and safety guidelines is a plus.
Physical Requirements
● Ability to work in or move between a climate-controlled office and a cold storage warehouse environment.
● Ability to sit at a desk for extended periods while managing communications.
Full Steam Staffing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Full Steam Staffing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.