What are the responsibilities and job description for the Service Manager position at Fox Pest Control?
Join Our Team as a Full-Time Pest Control Service Manager!
Are you a dynamic leader with a passion for the pest control industry? Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights.
Who is Fox
Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service. We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.
What We Offer
- Competitive Salary of $55,000 to $65,000 annually.
- Comprehensive medical, dental, and vision coverage
- 401k with a generous company match.
- Paid Time Off, Paid holidays, PTO.
- Employee stock purchase plan.
- A positive work culture that fosters empowerment and creates an uplifting environment
- Significant potential for growth with personalized leadership plans for all team members.
- Paid hands-on training opportunities.
Responsibilities
A Day in the Life of a Pest Service Manager
- Embody Our Core Values: Lead by example and integrate Fox Pest Control's core values into every aspect of the branch.
- Comprehensive Industry Involvement: Engage in all facets of the pest control industry, including technical, route, sales, administrative, and operational management.
- Collaborate with Branch Manager and Office Personnel: Work closely with the branch manager and other service managers to ensure smooth operations.
- Supervise and Train Technicians: Oversee, train, and evaluate a team of technicians to maintain high service standards.
- Plan and Implement Policies: Develop and execute company policies and procedures.
- Manage a Diverse Team: Lead, coach, and counsel a multi-level staff of 10 individuals.
- Perform Additional Duties: Take on other tasks as assigned to support the branch.
Qualifications
What We're Looking For
- Leadership Experience: Minimum of 2 years in a leadership role.
- Industry Expertise: Experience in the pest control or lawn care industry is strongly preferred.
- Regulatory Knowledge: Understanding of industry standards and state and federal regulations.
- Sales Management: Previous experience in sales management is a plus.
- Customer Service Skills: Exceptional customer service and retention abilities.
- Communication Skills: Strong verbal and written communication and interpersonal skills.
- Organizational Skills: Excellent follow-up, organizational, and time management skills, including route management.
- Multi-tasking Ability: Capable of handling a wide variety of duties.
Fox Pest Control is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
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